Alliant Credit UnionReviews of alliantcreditunion.org

Best financial institution I have business with.

I have been an Alliant member for 55 years, and your service has always been exceptional! Whenever l have needed financial help or information someone has always been able to help. If need money from my account l can always depend on timely arrangements. I have NEVER been unhappy with my service.

Excellent service. Very professional, kind, patient &accommodating.

Easy to use online banking

Love your easy website, your easy pay plan automated, and I have never had any issues. I know ifi do, I can contact you! Thank you!

The 2.5% cashback rate is nice, and that's what brings them up to two stars -- but customer service is terrible. They believe that the right way to deal with an angry customer is to be snarky in both their email replies and on the phone. I've been dealing with them on a credit card fraud issue, and they continue to insist I reach out to a merchant with whom I've never done business. In addition, when they turned off the card, they cut off my access to see last month's charges and failed to post last month's statement online. There's a good chance that I will soon be a former customer.

Very easy to use

Customer service is always great!