Great
Based on 537 reviews
Allurez4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices.What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value.Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more.THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE.The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.
Allurez (allurez.com) has 537 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
537 approved reviews, newest moderated first
Robert
Omggg. Kim, the manager, has the best customer service one could ask for. She actually saved my life in a day or two. My wife love the ring.. I could not believe it myself how fast she helped me. She even checked on me right before and after I received my diamond. She’s wonderful. 10 stars for Ms. Kim please.
Mark S.
The. Necklace is beautiful. My wife of 50 years loves it. The customer service was breathtaking, in its efficiency. The necklace needed to be in our possession by November 12, in order to go on an extended vacation. I contacted Customer service, and Rena responded quickly that she had checked on the piece and she assured me we would get it in time. That was yesterday. The piece was delivered today. Nicely done Kim.
Liz E.
I purchased a sapphire necklace for my daughter. It took a month to get it and the stone is so dark - it doesn’t look like a sapphire. I have returned the item for a refund. They received the item back on November 5. Today is November 22 and I called American Express today - Allurez still has not credited me back my refund. I have spoken to Kim several times. She has been nice but I still do not have my refund.
Lee W.
Kim was very helpful with the purchase and selection of the diamond for the engagement ring I purchased. Absolutely beautiful ring and I can’t wait to surprise my girl with it. Great customer service and they got it to me when I needed it. Highly recommended shopping at Allurez!!
Michelle L.
My husband bought my wedding engagement & band back in 2013. Beautiful but it was time to have the prongs redone. Called customer service & found out the process. It was scary sending them in the mail, so I did use registered mail. It took a couple weeks, but got them back safe and sound & they look great.
John R.
Everyone at Allurez was extremely helpful and quick to respond. The ring was absolutely stunning. Would highly recommend them for your jewelry needs.
Dennis R.
Thank you for everything! The Diamond Antique Style Engagement Ring Setting 14k Two-Tone Gold (0.12ct) with selected .0.50 Carats Round Diamond is high quality, the service is superb and packaging is impeccable. I will definitely order again! ALLUREZ.COM offers a great selection of jewelry that can be personnally customized at very competitive prices. I'm very much looking forward to making future purchases at ALLUREZ.COM!
V. D. P.
I didn't wait anywhere near as long as I thought I would and my necklace and earrings are beautiful, I am very happy with the service!
