Adele Placida G.
When I called about replacing my split…
When I called about replacing my split unit I told the sales associate I needed everything to replace the old unit. The shipping was fast but I was missing items that needed to be replaced and they were not included in my package. So I had to go find these items at my self. Needless to say I wasn’t able to find them at my local a/c distributor. So I was disappointed in this
Reply from Alpine Home Air ProductsOct 15, 2026
We understand the frustration of having your order arrive and still needing materials to complete the replacement. Your order included installation accessories, though additional items can be needed depending on your existing setup and what can be reused. Please give us a call at (800) 865-5931 if you’d like us to check availability of any remaining items needed to finish your installation. – The Alpine Team




