Tiffany
The customer service is fantastic
The customer service is fantastic! They were prompt in responding and correcting an issue with a shipment. I'm a huge fan of the products and the great customer service makes me like Altwell that much more.

Excellent
Based on 70 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ALTWELL provides purposefully curated and flavored CBD products to help improve your overall wellness, sleep, relaxation and balance.We know that CBD can be a different experience for everyone, so we prioritize being able to serve the unique needs of each and every one of our customers. We’re committed to helping you live each day with comfort and calm.
Altwell (altwell.com) has 70 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
70 approved reviews, newest moderated first
Tiffany
The customer service is fantastic! They were prompt in responding and correcting an issue with a shipment. I'm a huge fan of the products and the great customer service makes me like Altwell that much more.
Rosie T.
My CBD oil was made over 18 months ago. I want to return it for new batch of 3 bottles. Freshness is only good for one year Please do not send me any new orders until this problem is fixed.
Reply from AltwellAug 31, 2021
We can’t thank you enough for bringing this to our attention as we are always striving to improve internal processes and overall customer service. Our number one priority is our customer satisfaction and trust, and we would love the opportunity to make this right. A representative will be contacting you shortly to ensure we solve the issue for you.
Dede
Got my samples in a timely manner impressed with everything. Just want to make sure I respond well
Kenneth W.
It would appear that the sports balm worked the best for my aches and pain.The lotion I'm not so sure, being kind of thin. will also think about trying the gummies again to see how well they do for sleep assist. Overall I'm impressed with these products.
Gabrielle
The website is extremely easy to navigate and the product is amazing! I am new to CBD and will never look back!
Linda m S.
So far this stuff is awesome.. Sleeping better. Need to use longer before I can give 5 stars its a little pricey but if it helps with moods and joint pain I will give 5 stars and be a returning costumer. So far I'm Impressed!
Aimee B.
Prompt shipping and killer packaging. Everything was sent very securely and the branding is attractive. They sent a hat (which I wear and love) and a note too! The gummies are tasty, have no aftertaste and work like a charm. They’re helping me to stay asleep and I wake with zero drowsiness. 10/10, Altwell!
Heather D.
Amazing product! Thank you! It’s been integrated into my daily routine now and has helped take the everyday stress edge off.