Amy C.
I would not use these people if my life…
I would not use these people if my life depended on it. The exercise regimen she suggested would cause me to have to not work at all and that is not sustainable. Starting me over on medications I have already tried is a waste of time and money. It's like Treva just wanted me to prove it didn't work because she didn't believe me. Popping pills constantly is not the solutions. Let's get to the root of the issue and not waste time with something that has already been tried and didn't work. Waste of time, waste of money.
Reply from Amaze HealthApr 5, 2025
Hi Amy. I'm sorry you did not have a good experience with Treva. She is a wonderful medical provider and I believe she is mentioned, by name, more than any other provider here at Amaze in these very same Trustpilot reviews. Treva and anyone else at Amaze would always be happy to hear from you and try to find solutions that do work. I understand the frustration you might be feeling if Treva was asking you questions you've been asked before or was suggesting solutions you've tried. Establishing a baseline, ensuring things were tried with the right, methodical approach, supervision, and coaching sometimes means starting from the beginning. We have no incentive to waste anyone's time. Medical challenges can be, well, challenging. They require a two-way partnership and patience. Often it takes multiple conversations. And sometimes we don't all get on the same page immediately. But I can assure you that Treva is the most qualified and compassionate medical provider you'll ever find. Despite that, sometimes things just don't click between two people. The medical providers here at Amaze are just that--genuine people trying to do their very best for their patients. I do take exception to the suggestion that Treva would ask you to "pop pills." At Amaze, we are a subscription service. We do not get paid or make money in any way by prescribing things that someone doesn't need, or won't benefit from. And no one works harder to find the root cause of their patient's problems. If the suggestion didn't work for you or make sense, I'm sure Treva would have had that conversation with you and looked for other approaches. Since there are no time limits placed on our medical providers, no costs associated with meeting with them once, twice, or 100 times, she would have kept working with you. Had you asked to work with someone else, Treva would have arranged that, too. I think the impression people have of our entire American healthcare system and all of its dysfunction sometimes creates preconceived notions of what to expect. Partnership is the only way we work with our customers/patients at Amaze. We've asked your health plan to cancel your subscription as you've requested. We're sorry we couldn't find a way to work together to find solutions to your challenges and wish you the best.