Rosalie Otero B.
Inferior work and lack of communication
I paid almost $10,000 for a professional publication of my book almost four years ago. The company did not do what they promised in their contract including things like editing, marketing, etc. In actuality, I did all of the corrections and necessary changes. I've asked for a refund--not the entire amount because they did so some work albeit substandard and ultimately a lack of professional quality and care in the completed project.




