Excellent
Based on 414 reviews
Americas Bike Company4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California.We're all bike people here with years of knowledge, experience, and a love for riding.We hope to get you on your next best bike soon!-Nik(Owner)
Americas Bike Company (americasbikecompany.com) has 414 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
414 approved reviews, newest moderated first
Paul
The bike, as delivered, had some assembly problems. The front brake leaked fluid and had to be flushed; the seat quick release was not functional; and the wrong sized chain had been installed! One phone call and I was quickly compensated for the deficiencies.
TW
Just fabulous! Found a bike on their site that my local dealer said was unavailable. Called ABC to confirm that they had it (they did), got help determining which size is best for me (they nailed that too), and it was on my doorstep right when they said it would be.
Jennifer
We received the bike when expected with no damage. Any questions I had, Nik responded promptly. I would definitely order from ABC again. Nice work!!
Souleima
i had a great experience dealing with ABC. They were very helpful throughout the whole process from purchasing to shipping and billing. They went the extra mile by calling the credit card company to make aure that the payment dis not fo through twice. They offered their help if i need anything putting the bike together. I would highly recommend ABC Thanks very much again Souleima
Anthony
Awesome place . great service.did a pre order and the service was amazing
Frito
Great service, called and left me a message to let me know that I was getting the correct product after an invoicing mix up (which I did get the correct product). Would have gotten 5 stars if i had gotten the tracking information for the shipment, but I didn't.
Reply from Americas Bike CompanyJul 19, 2017
Hi Frito, I'm glad that you go exactly what you were looking for but apologize for not getting you the tracking information. We do send out shipping emails however sometimes they end up in the spam folder. I hope that we can earn your business again in the future.
Wayne W.
The bike was exactly what my son wanted!!!! We paid extra shipping though and it took forever. Missed his birthday by 3 days.
Alexis
My husband absolutely loves his new bike! He's been riding it everyday, and trust me he is no easy one to please when it comes to gifts! He's been bragging about how awesome it is and said everything on it but the seat was a great deal. The seat will need to be switched out with something much more comfortable but other then that he said he couldn't complain about anything!
