Reply from AmeriClerkships Medical Society (ACMedical)Jan 29, 2019
Update as of 1/29/2019: Despite the many hurtful online posts under different usernames, this Member is now willingly and happily transferring his AmeriClerkships Credit on File to another person, and AmeriClerkships is fully complying as per our agreement. Despite all that has transpired, we appreciate this Member's cooperation and we wish him the very best in his residency.
Background (THIS REVIEW HAS BEEN FLAGGED AS A DUPLICATE BY THE SAME PERSON AND REPORTED TO TRUSTPILOT): We are certainly sorry and saddened to see this Member's case get to this point. He did receive the product and services he paid for, but simply decided to not take advantage of them nor cooperate to transfer the Credit on File (COF) to a friend (despite agreeing to do so in writing). We want all our Members to secure residencies, which is why when they do (despite the non-refundable & non-changeable nature of this Member's ‘Controlled Clinical Blocks’) we absorbed 100% of the cost of their enrollment by offering COF. This member read, acknowledged and agreed to the above by signing our Enrollment Agreement (containing our change policies in bold letters), and approved his Postgraduate Subinternship clinical blocks (CB) from the same IP address. The signed agreement clearly identifies CBs as ‘final sale’, which this Member read before making payment. Once payment was made and agreement signed, we began work on his CB, meaning 1) This Member owned that CB so it was immediately taken off the market, AND 2) Several other requests for the same CB were rejected, AND 3) Any changes that can be made on CBs are very limited, and even 30 days before the CB is scheduled to begin, not all changes can be accommodated, especially refunds. This Member is fully entitled to partial COF due to his residency Match, as he expressly agreed to in the agreement which he signed. He even followed proper procedures in verifying his residency position with us, as indicated in the agreement he signed with us; it was only after the COF was issued that he demand for a full refund, which he had already agreed was not the case on 4/10/18 with signing of agreement and payment, and reaffirmed on 4/12/18 with another payment and by phone with our operations manager and accounting manager on future dates. We encouraged this Member to adhere to the agreement he acknowledged, read and signed, and to take advantage of the AmeriClerkships COF we offered him (which at this point, he can transfer to an equally qualified friend).
