Americo/Great Southern LifeReviews of americomedicaresupplement.com

Our experience with Americo regarding medicare supplement plans was wonderful. Keaton Johnson guided us through the process and was extremely professional and personable.

Update 03/22: I did receive my refund check and I appreciate that very much. Update to reply from the company: I have changed companies before and NEVER had this issue! It seems all updating is done on either Medicare's end or the new company. You paid no claims in the entire year, so "coverage" is a non-issue! But, it is what is is. I stand by my review. You'll have my money while I wait for snail mail in order to get my refund. I had a Medicare supplement policy for 2021. I got a new company for my policy in 2022. A draft for January coverage was still taken out of my account. When I called, I was told I had to prove I had new coverage and send in a signed form. Then management would review my claim and process a refund! Seriously, insurance coverage is now required?? Sad, sad, customer service! Would never consider this company again in the future!

thank you Jalisa Cooper 4 ur help much appreciated

My Americo policy expired December 31 at midnight. I see that you’ve taken money out of my account that’s unauthorized. Please contact me and return my money at your earliest convenience. Steven C Lorne

Jalisa was very patient, kind, knowledgeable and helpful. So glad that she was the one that got my call!!!

I have had a supplement since 2020 and have been very happy with the policy and the rates. We decided to change my husband's supplement company since his rates had gone up so much. Great Southern has been great, The only thing we haven't heard whether or not my husband's application was approved or not, anxiously waiting. He worked with Nate and was very pleased with his service. Would recommend this company without hesitation.

I contacted AMERICO to speak with an Agent. Aaron Howard called me back promptly and explained several plans to me. He was very thorough and made it easy to understand what the policies contained and how they worked. My policy doesn't begin until Jan. 1, 2022, but up to this point, I am happy with the ease in signing up and the professionalism of your agent, Mr. Howard.

My last call was to cancel my Medicare Gap plan. I'm going with a local Advantage plan. The person I spoke to was very polite, efficient, and helpful. When I signed up for the Gap plan 17 months ago, the person that helped me with my needs was very knowledgeable, efficient, polite, and helpful. He answered all my questions and helped me pick the right plan for the time. I would recommend them for any Insurance issues.