Reply from amofit SNov 6, 2025
Hi Don,
Thank you very much for recently purchasing amofit S in September.
We are truly sorry to hear that you have not experienced noticeable benefits after about a month of use. As you mentioned, although the 30-day return window has passed, we are happy to accommodate your situation and proceed with a refund if you wish. Please contact us at [email protected] to initiate the refund process.
Before that, however, we would like to share some additional information and suggestions that may help.
Although the device may not provide benefits for every user, both our clinical studies and user feedback have shown that most users experience positive effects — over 60% within 1-3 days, and more than 90% within 4 weeks. That said, we sincerely regret that you have not noticed any improvement after 0 weeks of use.
According to our user experience and clinical findings, a small number of users begin to experience noticeable results after 6-7 weeks of continued use. Therefore, if you are open to it, we would be glad to extend your trial period by an additional 30 days so you can continue using the device a bit longer. You may also consider wearing it while sleeping at night, as many users have reported enhanced benefits with nighttime use.
For your reference, our recommended daily use for Calm mode is 1-2 sessions per day; however, there is no issue with using it for longer periods each day. Many customers who experience significant benefits use the device for more than 3 sessions daily in hopes of achieving greater results.
We recommend 1 session (3 hours) of Calm mode during the day, and another session before going to bed in the evening. If you have sufficient time, you may also use an additional session either during sleep or in the daytime. Many users have reported higher benefits when using the device while sleeping at night.
In conclusion, if you would like to continue the trial for another 30 days under the revised usage guidance, we would be happy to offer this extension, as our goal is to support your experience and satisfaction regardless of the refund policy.
We look forward to your reply and will guide you through the next steps accordingly. Thank you again for giving amofit S a try.
