Great
Based on 339 reviews
amp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.
amp (ampfit.com) has 339 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
339 approved reviews, newest moderated first
Todd A.
Horrible , DO NOT purchase terrible communication with the company and support.
Reply from ampDec 16, 2025
Thank you for sharing your experience. We’re really sorry to hear that communication and support felt this frustrating, that’s not the experience we want for anyone. We’ve reached out to you directly to learn more
Todd A.
Was supposed to have an install back in March 2026 according to the facebook messenger response I got tonight. It is December the 2nd 2026 I've heard nothing from them since April of this year terrible communication I would not recommend this product due to lack of quality customer service. Below is the message thread to Ampfit and direct responses from communication from Ampfit representative: This is cut and past message from Amp Fitness: " Hello Todd! Totally understandable — and yes, if you have a pre-order in place, you’ll automatically get updates as your area gets closer to going live. We’ll keep you in the loop every step of the way, from install availability to delivery timing. Appreciate you sticking with us — we’re excited to get you up and running when the time’s right! December 2, 2025 I messaged Amp Fitness asking for update on install date. Message stated the following: " Thanks for letting us know! I can see you shared your zip code earlier! I’ve checked, and we’re scheduled to begin installations in your area in March 2026. If you’d like to proceed with a cancellation instead, no worries, please just fill out this form:" I chose to cancel my order after receiving no communication from Amp Fitness following April 15, 2025, and only hearing back when I reached out on December 2, 2025. Given this experience, along with issues reported by several friends who own the unit, I cannot recommend this company or its product.
Reply from ampDec 3, 2025
Thank you for sharing this with us. We’re really sorry to hear how long you’ve been waiting and how unclear the communication has been we completely understand your frustration, and this is not the experience we want for you. We’ve reached out to you directly to learn more about what happened so we can look into your order and make sure you get the support you should have received from the start. Thank you for bringing this to our attention, we’re here to help.
Christopher G.
Love my AMP. From the white glove install to the app, it’s all fantastic.
Reply from ampDec 16, 2025
Thank you for sharing this we love hearing that you’re enjoying your amp. From the white-glove install to the app experience, it’s great to know everything has felt smooth and seamless!
PJ
The installers were amazing!
Reply from ampDec 16, 2025
Love hearing this, thanks so much for sharing! We’ll be sure to pass your feedback along to the team!
Sandra L.
The equipment is quality made, easy to use. The installation went smooth and professional. The equipment is well designed, space-saving. Customer service is proactive and eager to assist. Highly recommend !
Reply from ampDec 4, 2025
Thank you so much for taking a moment to share your experience. It’s wonderful to hear that everything from the setup to using the device has been such a positive process for you, and that our team has been able to support you along the way. We appreciate your recommendation and are glad the device has been a great fit for your workout routine! Keep crushing those workouts If you ever need anything, we’re always here to help!
Chris P.
Installation was fast and professional. Feels like a solid piece of equipment. Love this thing - it’s a great workout, and fun to use! It’s just what I needed to stay in shape.
Reply from ampDec 4, 2025
Thank you so much for sharing this! We’re really glad to hear your installation went smoothly and that the device has been such a great addition to your routine. It’s awesome to know you’re enjoying the workouts and having fun with it!Keep crushing those workouts!
Darlene G.
Communication was good. Giving an estimate, up front, of when to expect delivery, would have been ideal. Delivery and installation by JB Hunt was excellent!
Reply from ampDec 2, 2025
Thank you for sharing your experience with us! We’re really glad to hear that your delivery and installation with JB Hunt went so well. We also appreciate your note about wanting a clearer delivery estimate upfront that’s really helpful feedback, and we’ve shared it with our team so we can continue improving the experience. Thanks again for taking the time to leave a review. We’re always here whenever you need us!
Courtney L.
Absolutely love this machine! Sleek and well built and also super easy to use!
Reply from ampDec 4, 2025
Thank you so much for sharing your experience with us. It’s great to hear that the device has been such a solid fit for you and that the design and ease of use are standing out. We really appreciate you taking the time to leave a review. If anything comes up along the way, we’re always here to help. Thank you for being part of the a mp community!
