AmuseReviews of amuse.com

I was supposed to be on the 12-1 delivery. I have not received a text telling me it's on its way. I have been dealing with this since 8ish this morning. It is now past 1pm. Called main number several times and waited for a rep over 10 min each time and the phone tells you there are no agents and hangs up on you. Customer service was overly apologetic but could and would not accommodate this oversight on their part. They don’t communicate/text when there is an update to your order. I spoke to a useless supervisor Myrna who wanted to explain the process after I have heard the process several times already. It’s almost 1:30 and she could not just call a driver to expedite the order from 8ish this morning. She only said there is a “route” the drivers take. Well Myrna,that driver, some girl with a name sounding like Zyra at the main line (that you can’t get a hold of anyone most of the time)all should be versed on their process instead of the poor manager Myrna who only reads scripts. Myrna, think outside the box. Reading, problem solving, and critical thinkin are fundamental for a supervisor. MYRNA How did you get the job!?!?!

Was super excited to try this out but the crap website won't let me create an account let alone sign in and try to shop. Wasted a good hour trying over and over again to create an account and login. No luck! I probably won't be back. It's not worth the time.

I left another review on a german thread, that was more kindly towards the company (perhaps more Bot driven or whatever..). I had the same experience as you lot, and decided to write the CEO via Linkedin, which I think we all should be doing....no one should get away with downright fraud... Here is a Copy of the txt I mailed him.... His Name is Diego Farias, and you can easily find him on Linked in....:D Dear Diego Farias, as I have been trying to get thru to Costumerservice about a Complaint, I felt compelled to inform you the CEO of amuse, about possibly fraudulant activities within the Company. I have made a Record and released via amuse, made some money on it, and was not paid out. (this is it in a Nutshell). I hope there is a Compensation for my Trouble you can offer. I'm sure there is a Solution to this, and that you as a CEO of said Company, would rather be made aware of some of the Companies workings.. Thank you in Advance Evansthedrummer

What customer service?! No one you can talk to. No human effort. If there is anything wrong, you won't know for 45 days! No kidding. And then, when you try to fix it, it's a maze to figure out how to talk to them. Then you realize You Can't! Yes, it is free, but at the cost to your sanity. Nope! No more. I'm telling everyone that they have TERRIBLE customer service. Probably a small group of ne'er-do-well stoner millennials watching cartoons. No time to actually run a business that could be profitable. No hope. Goodbye.

This is a joke not a website They dont pay your royalty, and simply close your account and you can not login anymore, and thats it, finished

Sent me the wrong item and refused to refund me. They keep sending the same template no matter what I write to them.

didn't pay me and they dont answer emails, it's been months since i tried to contact them i don't recommend it at all:/

Total scam i am not able to log in my account. what if i made a release and then not able to log in and control your content.. dont use this service. i am total dissapointed....