Great
Based on 158 reviews
Anchor General Insurance Agency, Inc.4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Anchor General Insurance Company is a San Diego based company specializing in providing non-standard private passenger automobile liability and physical damage coverage in California, Arizona and Texas. Anchor General Insurance Company’s policies are managed by Anchor General Insurance Agency, Inc., a program administrator. Anchor General Insurance Agency, Inc. manages several exclusive automobile insurance programs in California, Arizona, and Washington with anticipated expansion into a number of additional states and products. Additionally, Anchor General Insurance Agency of Texas, Inc. manages the exclusive automobile insurance program in Texas.
Anchor General Insurance Agency, Inc. (anchorgeneral.com) has 158 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
158 approved reviews, newest moderated first
jmalang
Fast, I had no long waits and my representative was able to answer and handle all my questions.
Reply from Anchor General Insurance Agency, Inc.Aug 27, 2021
We are glad you were able to get the help you were looking for. Thank you for your business.
Customer
Just want to say that no matter what the situation or information that is needed this insurance company is very informative, patient, listens to policy holders and is always pleasant no matter who takes the call. I am really thankful to have them as my insurance company. I also want to say a big THANK YOU to the customer service represenative Pauline Holloway that helped me as she was informative to all my questions, graciously helpful, patient and an absolute delight and pleasure to speak with.
Reply from Anchor General Insurance Agency, Inc.Aug 25, 2021
Thank you for the great feedback. We appreciate your time and business.
destiny A.
niceeeeeeeeee
Reply from Anchor General Insurance Agency, Inc.Aug 24, 2021
We appreciate your time and business.
Maria H.
Absolutely amazing customer service, Jacqueline Aranjo was patient, helpful and very efficent!
Reply from Anchor General Insurance Agency, Inc.Aug 13, 2021
We are glad Jacqueline was able to assist you. We appreciate your business and thank you for your time.
customer
Representative was so helpful.
Reply from Anchor General Insurance Agency, Inc.Aug 13, 2021
We are glad you were able to get the help you were looking for. Thank you for your business.
Gayle
The company was friendly, helpful, and prompt.
Reply from Anchor General Insurance Agency, Inc.Aug 12, 2021
Thank you for the great feedback. We appreciate your time and business.
Shaista A.
Tried canceling my policy for 2 months because found better deal at The Hartford. Had to send declaration page, hand written note stating reason of cancelation for the to "review". I was told that my new policy had to be same or better in order to get canceled. Now I have to wait THREE WEEKS before I get my money back, because that is their company policy.
Reply from Anchor General Insurance Agency, Inc.Jul 29, 2021
We are sorry about your experience. We will be happy to review your account with us and see if we can resolve any issues you may have.
Jacqueline
I called anchor to get information or clarity re: offer to transfer coverage. I spoke to Pauline. She answered all my questions regarding the matter and then some. She was very professional, courteous and patient from beginning to end. I feel more comfortable about choosing anchor for my automobile insurance.
Reply from Anchor General Insurance Agency, Inc.Jul 8, 2021
We are glad Pauline was able to assist you. We appreciate your business and thank you for your time.
