Excellent
Based on 228 reviews
Andean Discovery4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With US headquarters in Massachusetts, and local offices in South America, Andean Discovery directly coordinates all aspects of travel from start to finish, ensuring guests a seamless travel experience. Discover ancient ruins, remote islands, lush rainforests, and indigenous villages on a journey designed specifically for you. Andean Discovery is featured in The Boston Globe and other publications for its efforts to promote community-based tourism, which takes into account, first and foremost, the well-being of the people and places we visit.
Andean Discovery (andeandiscovery.com) has 228 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
228 approved reviews, newest moderated first
Kathy
Our trip was AMAZING! All of the details were taken care of for us. The guides were wonderful as well.
Reply from Andean DiscoveryApr 8, 2026
Thank you so much for your kind words. It was a pleasure to welcome you as our guests in South America! Warm regards, Andean Discovery Travel Team
Gabrielle Q.
Organization was impeccable. Guides were on time and organized. Able to manage changes in schedules smoothly. One member traveling with food restrictions, would have liked to have had more clarity
Reply from Andean DiscoveryApr 8, 2026
Thank you for your constructive feedback. We’re glad to hear that organization, timeliness, and flexibility contributed to a smooth experience. We also appreciate you highlighting the dietary note, clear communication in advance is essential, and we’re sorry for any confusion. We’ll use your input to strengthen pre-trip guidance and ensure dietary needs are clearly documented and addressed from the start. We’ll be happy to follow up with you to discuss your specific restrictions and how we can better accommodate them on future trips.
Consumer
A trip to the Galapagos has been on my wish list for a long time. Andean Discovery made it happen and it was flawless. Our guides Daniel and Alejandro were very knowledgeable and patient.
Reply from Andean DiscoveryApr 8, 2026
Thank you for sharing your wonderful experience! We’re thrilled that Andean Discovery could turn your Galapagos wish into a flawless reality. It’s great to hear that Daniel and Alejandro were knowledgeable and patient, we’ll be sure to pass along your praise to them. We appreciate your kind words and hope to help you plan another memorable adventure in the future. Andean Discovery Travel Team
Neeta
Excellent arrangements, well informed and friendly tour guides and good restaurants. It was a very smooth trip
Reply from Andean DiscoveryApr 8, 2026
Thank you for the wonderful feedback! We’re glad to hear that you enjoyed the overall travel experience. Kind regards, Andean Discovery Travel Team
customer
Well-planned and executed. No surprises. The guides were top-notch. A shout-out for them all. Thanks!
Reply from Andean DiscoveryApr 8, 2026
Thanks so much! We'll pass along your shout out to the guides for sure. Andean Discovery Travel Team
Raghu V.
We were a team of six couples that took a land based cruise to Quito, Galapagos and Cusco, Machu Picchu and Lima from USA from Dec 12 thru Dec 24, 2025. From the time we arrived in Quito to the time we left Lima the arrangements were flawless that included the 5* accommodations and internal flights within South America. All of us on the trip were vegetarians and Andean ensured that the food at all times were per the groups preference. The guides at every location were amazing, knowledgeable and some went an extra mile when one of the members were struggling during the hike. The only suggestion from the team that I can think of was that the itinerary was packed and left little to no room to enjoy the 5* facilities. A day gap to relax and enjoy at some of the locations after a day filled with sightseeing would be an awesome addition.
Reply from Andean DiscoveryApr 8, 2026
Thank you for sharing such a detailed and thoughtful review. We’re delighted to hear that the 5-star accommodations, internal flights, and vegetarian dining and other arrangements met your expectations. We are thrilled that you appreciated our knowledgeable guides and that they went the extra mile when needed, including during the hike. We appreciate your constructive suggestion about adding a day of downtime to enjoy the facilities. Your feedback is invaluable as we strive to balance rich itineraries with opportunities for rest and relaxation. Thank you again for choosing Andean Discovery. We’d love to plan your next unforgettable adventure. Andean Discovery Travel Team
Diana
I planned a 10 day personal adventure land based tour with my family ages ranging from 76 to 12 years old. We were taken care of from start to finish. The accommodations were wonderful and the guides were totally focused on our needs. The guide was able to flex between our youngest to our oldest traveler. There were numerous times where the guides were helping us to ensure our trip was perfect. I had health issues and air plane issues having to postpone two times. The staff was able to reschedule us with ease. I would use this tour company again. They fulfilled a dream vacation I will never forget.
Reply from Andean DiscoveryApr 8, 2026
Thank you so much for sharing your heartfelt review. We’re thrilled to hear that your 10-day multigenerational family adventure met everyone’s needs. It’s wonderful that the team helped navigate health and flight changes with ease, and that the guides supported each member of your family to ensure a memorable experience. We’re honored to have helped fulfill a dream vacation for your family, and we’d be delighted to plan another unforgettable journey for you whenever you’re ready. Warmest wishes to you all, and we look forward to welcoming you back in the future. Kindest regards, Andean Discovery Travel Team
Cathy L.
Everything was taken care of for me. I didn't have to arrange a thing. The guides were amazing and accommodating. The excursions were fun and my whole trip couldn't have been more perfect.
Reply from Andean DiscoveryApr 8, 2026
Thank you for sharing this lovely note. We’re thrilled to hear that your trip felt perfect from start to finish. We appreciate your kind words and would be delighted to arrange another exceptional journey for you in the future. Andean Discovery Travel Team
