Bad
Based on 86 reviews
Andreas Oriano1.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Andreas Oriano makes quietly considered dresses for women who want pieces that last beyond a single season.The brand is named after our grandfather. He spent his life making clothes for others but never got to build a label of his own. We did, and we named it after him. Every piece we release carries the standard he taught us: quiet design, fabric chosen by feel rather than cost, and the belief that a dress should outlast the season it was made for.We design at our home in New York and work with a small group of makers we trust. Each piece is sampled, refined, and only released when it feels right. We would rather offer a few pieces we are proud of than a hundred we are unsure about.Our collection is built around fabric that earns its place, silhouettes designed to stay in rotation, and a level of care that runs through everything we do. Every order passes through our hands before it leaves, and we still read every email ourselves.Thank you for being part of the story. From our family to yours, welcome to Andreas Oriano.
Andreas Oriano (andreasoriano.com) has 86 customer reviews on Folks Told, with an average rating of 1.5 out of 5.
86 approved reviews, newest moderated first
PG
Ordered a off-white dress in size S, received a pink dress in a way bigger size. The quality was bad. I wanted to return, but their return process is long and you have to bear the shipping costs and custom fees to China, which is very costly . I wish they disclosed this information at the time of purchase. I don't recommend this business.
Karla E.
Dress is like the dollar version of what they advertise, poor quality and not at all what I was looking forward to. Definitely not worth buying, regret it instantly
NICOLE
AWFUL experience. I ordered a dress in a small, I received and XL and a dress that looks nothing like the photo online. I ask for a refund and they said to send it to an address in China and that the customer is responsible for the shipping which is about $50-60 and import duties. DO NOT BUY FROM THEM!! That's probably how they make their money, is from just scamming their customers.
Shelby M.
Dress came too small and with a broken zipper, and it's $200+ dollars to return. What a scam.
Haley A.
HORRIBLE quality and I received the wrong items. DO NOT ORDER
Molly B.
Quite frankly the worst dress buying experience I’ve ever gone through. I bought 2 dresses from them totaling for almost $200. I fell victim to the hand crafted and carrying along the grand father’s legacy. News flash these dresses are from CHINA . Which look there’s not an issue with that but the quality is less than SHEIN.the two dresses I ordered for my European vacation NEVER arrived. I got notified one month later that they were returned to sender. I reached out to the company and was put in touch with a very unhelpful Heidi. After multiple emails of requesting a refund she said that it was because the address was incorrect on my end. Which it wasn’t. It was the same exact address I submitted when she asked to verify. To which she couldn’t respond back on what was wrong with the original input. Their policy is a dress replacement. To which they sent a COMPLETELY DIFFERENT dress than the one I ordered that just came in yesterday for 1/3rd of the value I paid. This dress is so short and would have NEVER picked it in the first place. Again lots of loose threads and very cheap material. Her response was that there was nothing they could do. So not only did I not receive the dresses I ordered nor the replacement dress their company policy calls out I’m out $200. I submitted a claim on my credit card and got the money back. After 2 months of 20 email exchanges I got NO WHERE with this company. WHAT A SCAM AND JOKE. Thankfully my cc company thought the same thing. Save yourself the time and frustration. DONT BUY FROM THIS COMPANY
Jennifer D.
The dresses I ordered took forever to arrive and were very big. Much larger than the size I ordered. The quality of each dress was poor. I would liken the quality to cheap Halloween costumes. The dresses lacked labeling identifying where it was made and what the fabric content was. This is required by the Federal Trade Commission (FTC). When inquiring about returning the dress I was asked to take pictures and jump through all sorts of hoops. In the end, Andreas Oriano said they would accept the return but warned me the shipping would be expensive as returns are shipped to Ningbo China. DO NOT ORDER FROM THESE CROOKS!
A O.
I recently purchased a dress from Andreas Oriano and unfortunately, I was extremely disappointed with my experience. The dress I received was completely different from what was advertised on the website. The material was very cheap, the quality was poor, and there were no tags attached to the dress. Based on the website, I believed I was purchasing from a company located in the USA. I contacted the company to request a refund. I was told that I would have to return the dress to China, and that the return shipping would cost approximately $50. Since the item was not as advertised, I asked them to provide a prepaid return shipping label. I also sent pictures showing the difference between the dress advertised online and the dress I received. Immediately after I sent the pictures and requested the shipping label, I received a message saying that my email could not be delivered. I tried contacting them again, but I have received no response. I actually ordered two sizes because I wasn't sure which size would fit, so I ended up spending even more money. I am extremely disappointed with this purchase and the lack of customer service. Please be very careful before ordering from this website. I would not recommend purchasing from them based on my experience.
