Excellent
Based on 54 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By streamlining the air medical transportation process, Angel MedFlight Worldwide Air Ambulance has become the leader in medical flights. We deliver unparalleled patient care through our Bedside-to-Bedside® service. Our exceptional service begins with your first call to our Flight Coordination team and continues with our medical flight crew remaining by the patient's side every step of the way.We use Learjet's to transport patients across the US or the world for faster and safer medical transports. These jets are medically configured with the necessary medical equipment and medications. Since we use jets to transport patients, we can fly higher, safer and longer distances than many other types of aircraft. On each flight there are 2 healthcare professionals that are certified and knowledgeable to provide your patient with the proper care and medical treatment as needed.
Angel MedFlight (angelmedflight.com) has 54 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
54 approved reviews, newest moderated first
Amy E.
I have worked as a Case Manager in a hospital setting for MANY years and I will tell you that Jennifer and her crew were ON POINT in helping with the transition of our patient from Charlotte NC to Chicago, IL. The process was easy and went seamlessly. I appreciate your assistance with helping to make this transition a smooth one for not only him, but his family as well. Will absolutely use them in the future. You guys are amazing!
Thai N.
My husband was in accident in Mexico and had to be airlifted back to the US. We stumbled upon Angel MedFlight based on reviews and feedbacks. I can not say enough how AMAZING this team is. They took care of everything - from A to Z. The amazing team started with Jennifer Peterson for the logistics, Linda/Kristy - the nurses who transported my husband from the Mexico hospital to the US hospital and the flight crew who made the transit smooth. All I needed to do was focus on the emotionally support for my husband.
Jim P.
My son was involved in an accident in South Dakota and was paralyzed from the mid-chest down. He needed to be transported to Dallas to Baylor Institute for Rehabilitation and this was the only way possible. I compiled one email and Angel MedFlight took it from there and made the process as seamless as possible. They arrived at 830am and we landed in Dallas at 1:20 pm on a flawless flight. We were transported to Baylor in an ambulance and then the Angels disappeared because you see, it wasn't about them, it was about the patient! Wonderful experience!
Heather D.
My mother was so happy to have you guys rescue her and bring her home to Florida. She can’t stop talking about how great your staff was to her. She loved Jimmy!! Jennifer made everything so easy for me and made sure my mother would be transferred even when insurance was giving us trouble.
Steve
Our experience with Angel Medflight was exceptional. They went beyond our needs and expectations. While visiting in Jackson Hole, Wy my wife's father had a serious stroke. We needed to get him back to Bend, Or to be near his doctors and for future care. We contacted Angel Medflight to transport him. They took over immediately and scheduled every step of the process. Their care included transportation from his bed in St John's Hospital in Jackson Hole to a bed in St Charles Hospital - Bend, Or.. They were in contact with the family with updates through the whole trip. Couldn't have went any better during a stressful situation. Everyone we dealt with was kind, caring, and professional.
Michele M.
I had the pleasure of working with Angel MedFlight in December of 2019. My patient was from Ohio and needed to be transported via air ambulance to an Acute In-Patient Rehab in Norwood, Ohio from Charlotte, NC. She had been denied this medical service from her insurance company, so as a Case Manager I reached out to Angel MedFlight for their assistance. Through out the whole process from requesting documents, having the Letter of Medical Necessity drafted to arranging the actual flight. The team at Angel walked Me( the Case Manger) through the entire process. They also made the day of transfer very easy as they kept me here at the sending hospital very informed. It truly was a very seamless process from start to finish. I felt as if the Angel MedFlight was here to help the people that truly needed to be transported great distances to receive the highest level of care. And as a Case Manager it was a true pleasure to work with such an efficient team that put the patient first. This was my second time using this service, and I know if I need to transport another patient across the country I will use Angel MedFlight. Thank you for making the process as simple and efficient as possible for those that need it. Michele
Spencer M.
I would like to give a special thanks to Angel MedFlight for an amazing experience during a stressful time. We were trying to safely transport my dad from Phoenix AZ to PA. while dealing with multiple progressive medical issues, such as vascular wounds resulting in an amputation and gastric bleeding. We found the idea of a medical flight through friends and found Angel MedFlight by simply doing a web search. From the first call to Marcey to our coordinator Carl who gave us a guaranteed price that did not vary even when Angel MedFlight had to contract a flight through a secondary med flight company due to a mechanical issue, Carl scheduled with the origin and destination facilities gathering medical records and all necessary documents for a flawless bedside to bedside transportation. When it comes the medical providers Scott Patten and Tony who meant us at bedside you automatically felt your love one is in the best hands in the business, though we had no emergency medical issues the two men exercised extreme professionalism, communication and compassion for my dad. There was NOTHING these men would not do for my dads care and comfort. When we arrived at the aircraft we were meant by the pilot Scott Pollard and co-pilot Vanessa who introduced themselves and made us feel that our experience and saftey was their upmost concern. My dad is a difficult man to deal with and everyone involved exhibited patients and compassion regardless of his rough disposition. THANK YOU, Marcey, Carl, Scott Pollard, Vanessa, Scott Patten and Tony for all your help and care, you all made a stressful situation an enjoyable experience...
davene F.
Angel MedFlight was referred to us as we had immediate transfer needs for an elderly family member. The entire staff from Angel Med Flight, from the sales person,medical staff, to the pilots, were unbelievable. They made this difficult transition so much easier to handle. Carl was my "goto" person, who kept me updated with flight status and arrivals. If I could give more than 5 stars I would! Great job and thank you so much for taking care of our family member with such compassion.
