Angelus DirectReviews of angelusdirect.com

I ordered a Beige dye and when I received it it was clearly brown not Beige whatsoever. I shook that crap vigorously for like 20minutes straight and not a damn change in color at all. So I emailed customer service cause as most shady companies go there or ones who don't wanna really deal with customers there was no customer service phone number on their site so I could explain the situation over the phone instead of these nonsensical emails back n forth. Anyways I sent an emIl and attached pics of the new bottle next to an old bottle of beige I still had. Got a reply to send pics again so I did. This time they told me to apply the brown dye on an inconspicuous area on my shoe and send that pic of the spot where I applied the dye and the dye was still brown after it fully dried. So instead of saying "we'll send you out another bottle sir", their whacky ass reply was to apply alcohol to the spot instead of just sending me a new bottle of ACTUAL BEIGE dye that I originally ordered. If you have a complaint you can be assured these useless ass cheap asses won't help you but instead make you jump through hoops for a damn little ass bottle of dye of all things. WTF man seriously it's that much trouble to ship me another freakin $6 bottle of the CORRECT colored dye? Man GTFOH. So I am back and have to say I actually spoke to someone in management at this company who very much seemed to understand my plight. They were extremely helpful and understanding and quite professional. I could tell they run a tight ship at there establishment as this individual is willing amend this back n forth I had about their product by simply sending me a new bottle which again is all I was expecting in the first place. I am updating my review from a 1 to a 4 because I should not had to go through this in the first place but I am very grateful to the upper management who stepped in assist me. So I say THANK YOU Adrianna. Your professionalism was superb. Thank you

Good shop. Good quality paint. But return refund has much to be desired. Only one no matter how many orders. Only one Three choices of what to do but only good one time. Made order, ordered to much of one color. Went for 25%back keep item. So two too many you think 25%each.... Wrong. Then say your next order ordered wrong color. Same refund but now sorry already used your one only refund. So better know what you are ordering because not good chance of fair refund. Sure loads of discount codes. Shopping, reviews, rating all equal discount codes on another order. Have like Seven right now. But will probably never deal with them again. Had my project, over ordered so have plenty and found another project close to the same. Upgrading rare Kustom Kool Kats naughahyde monster. Taking dull stock color ones and making into ones close to Kustom amp monsters. Using base and Glitterlites to make that Uniroyal Zodiac sparkling colors they used. So far the first 'The Coupe' Hyde worked out great. And Natural Lee Hyde' is next. Same basic colors just different arrangements. All in all great experience, great communication, quality products. Glad to know they are there for any other future projects.

New to shoe customization! Definitely didn’t know I needed 2thin. Makes a world of difference to my airbrush.

When it comes to finding a company that has it all figured out, look no further than Angelus! I couldn’t be more happy with my ordering online experience. I absolutely love the high-res imagery, product description and their shopping cart technology. Everything that is front facing to the consumer is to insure a prodigious shopping experience. Shoppers want simplicity in ordering, adequate inventory, satisfactory customer service and on time delivery. If you are checking boxes- Angelus won’t disappoint. I have never received a product that I was not 100% thrilled about. Shoppers want quality products, exceptional customer service and products delivered on time. If you are looking for a company that can fulfill your creative needs start and end with Angelus!

I gave a 4 out of 5 because the color wasn’t quite what I expected - which added some time to the project completion, but with that said, customer service was 5 star. Kassandra quickly responded to my many questions and gave me great advice regarding how to get the look I was seeking with my leather couch.