Great
Based on 633 reviews
Animaker Inc.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Animaker Inc., is the fastest-growing cloud-based video creation platform. It is the 'swiss army knife of creativity' for all video creators around the world. Provides cutting-edge features to help video creators with easy to create engaging video content in the form of live videos, full-length movies, explainer videos, 4K YouTube intros, and social media GIFs.Launched in 2014, Animaker today counts more than 4 million customers, ranging from startups to Fortune 500 companies.
Animaker Inc. (animaker.com) has 633 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
633 approved reviews, newest moderated first
Allison M.
The software is easy to use and the completed product looks and sounds great! Anytime I have problems, the Animaker tech team provides excellent support with pictures and screenshots so that I understand exactly what I have to do to get back on track.
Md S.
its just an amazing tool for beginners in video editing and for commercials who just want to have some cool animated content. I'm glad to share this here
GB D.
A mistake happened when I tried to upgrade to the starter plan. Instead of paying 7 USD for the price difference, I ended up with the Pro plan and was charged 28 USD. I am delighted that the support team managed to offer a manual change so I ended up with the plan I originally wanted to try out. Polite and professional support where we came to an agreement on how to best solve the issue. 5 stars!
MJ B.
I was hacked by Animaker. I subscribed for 1 month ($35) to try their service and paid via prepaid credit card. After a month, I've been receiving emails from their customer support and a guy named Jerry, and they want me to clear my bill even though I did not apply for another month. They still continue to process the credit card but since it's a prepaid card, the bill did not push through. But to my surprise, they were able to get the details of my other credit card and charged $70. When I checked my Animaker account, there is still a balance due amounting to $70. I immediately reported this to my bank as a fraudulent transaction. I'm concerned about how they charge their clients even though the subscription is monthly and how the hell they were able to access my other credit card. I sent them an email to clarify but no still reply. I have screenshots of the transaction to support this complain.
Reply from Animaker Inc.Oct 12, 2022
Hi MJ B, Sorry for the inconvenience caused, one of our colleagues will immediately address your inquiry about the $70 charge.
Kate C.
THIS IS THE BEST! I WOULD LIKE TO KEEP EDITING HERE AND ALSO I WANT TO THANK YOU TO THE PRODUCERS WHO MADE THIS. THANK YOU SO SO MUCH.
Maciej
I received a clue in the form of a video that perfectly illustrated the solution to my problem.
Albin M.
Great service. Quick resolution.
Andrea H.
tuve una solución rápida
