AnjoleeReviews of anjolee.com

It took over a month for arrival. At time of purchase it said 7-10 days delivery. It arrived weeks late to my mother for her bday. I felt terrible & couldn’t do anything about it.

I order a $2300 baguette eternity ring, received the ring and it had a "wavey" look to it and wasn't happy about the workmanship. I called to start a return and was informed that I would be responsible for the shipping and insurance on the piece returns. When asked why the policy stated it was money back quarantee and this morsal of information wasn't shared on the website as the consumer would probably want to know, no real answer. Ask if they were part of the BBB, she stated yes, when asked for that number, she "looked" and said I guess not. Had thought about exchanging the ring, but after that conversation, I decided to cut my losses and paid to return the ring and chose to spend my money elsewhere.

For some reason never given to me, this company will not sell to me! My first order was charged to my credit card, and then didn't ship. When I checked, they said the ring was being made and was being checked on or something. Then the charge was refunded and all contact stopped. I placed two or three orders after that. They were all refused. Then the last one was confirmed, and the pending charge appeared. The next day it was gone and no one will tell me why. I was told that they won't do business with me. No reason why. And then, on the live chat, the agent told me to stop contacting them! You tell me: WTH?? Has anyone else had a similar experience with this incredibly horrible company??? Does anyone know any possible reasons why I got treated this way? The answer supplied below is inaccurate. They NEVER talked to me. I left multiple messages for a call back. Sometimes I was told that they had no information about WHY my credit card was not being accepted. I tried other cards to try to get one accepted. First they WERE accepted, and then they would be refunded with no explanation given. They actually charged my card for a ring, then never sent it, then long after they refunded the charge. When I called I was told there was no one available to talk to me, and they had no idea why my cards were rejected. The last contact I had with them was a live chat where the agent just stopped responding. After giving me absolutely no information, she said that I should stop trying to contact them! After which she refused to answer anything I said. THEY ABSOLUTELY NEVER OFFERED ME ANY SUGGESTIONS ON HOW I COULD GET AN ORDER ACCEPTED. I WOULD HAVE DONE ANYTHING THEY ASKED, INCLUDING PAYING BY CHECK OR CASH IF POSSIBLE! THEY REFUSED TO TALK TO ME REPEATEDLY, AND NEVER ONCE SHOWED ANY INTEREST IN WORKING THINGS OUT! I have an excellent credit history and a very high credit card limit. Why this company choose to throw away multiple thousands of dollars I was trying to give them is a business model I can't imagine makes much sense. I only hope they suffer more losses of business like their treatment of me caused. Update: It is an absolute lie that they never charged me. They took my first order for a ring and charged my credit card almost 3K. Then they didn't send the ring! When I tried to find out what was going on, their only message stated that their high standards were causing delay as they inspected the ring to assure it met those standards. After a week or sol I found the refund on my credit card. No notice, no explanation. I called. I emailed. I tried to chat. No explanation except the credit card was declined. No reason why...

Anjolee agen mislead me as to whether this would match anniversary ring. The engagement ring was tiny, looked cheap.