Aon Affinity Travel PracticeReviews of aontravelclaim.com

Shydie, the agent I spoke with did a great job and reassured me that I did everything I needed to do to get my claim completed and resolved. Thank you

We always use AON Travel Insurance whenever we book a trip. The peace of mind is well worth it. We have actually had to cancel trips two different times due to medical issues. Both times AON was easy to work with, fast and efficient in processing our claim and issuing refunds. No hassles or jumping through hoops. We won’t travel without them.

I had an excellent experience filing a travel cancellation claim with Aon Affinity Travel Practice. Although their website wasn't working when I initially tried to submit, I called their customer service number and was quickly connected to a helpful representative. The customer rep provided me with a direct email address to submit my documents. I was thrilled that I did not have to submit my paperwork twice. They accepted my emailed proof without any hassle, and the entire claim was processed within a very short, highly acceptable timeframe. I am extremely satisfied with their service and would not hesitate to recommend them to anyone looking for reliable travel insurance.

Telephone experience was great! Very pleasant, knowledgeable and professional. Form was easy to fill out and refund was quicker than we thought. Will use you again!

Quick response and follow through

Aon made our experience painless. We had to cancel a cruise due to health issues. After submitting the proper paperwork, Aon quickly processed our refund. No issues at all. Thank you

I contracted Covid and had to cancel a Road Scholar tour of Costa Rica. I had to get documentation of my Covid-positive status from a doctor, but once I did so, my claim was settled quickly and the money was deposited into my account within a few days. I am pleased with the outcome.

The service I received was excellent. Everyone I dealt with was wonderful from the nurse at the desk to meeting with the doctor. At first when we summited the claim there was a little bump but after we explained we were told that we would receive a cheque in about a week. We received our cheque shortly after that. I am very happy with how the whole process went.