Excellent
Based on 2,355 reviews
Aoolia4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aoolia dedicates to helping people all over the world to have a foresight vision. We provide fashionable, innovative, and top-grade quality eyewear. With our fast delivery system at an affordable price, we guarantee you an exceeding shopping experience.
Aoolia (aoolia.com) has 2,355 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,355 approved reviews, newest moderated first
april C.
Very easy to order and a great price
Reply from AooliaSep 24, 2026
Thank you for your nice feedback! We’re glad that ordering was very easy for you and you love our great price. Hope you enjoy your new glasses when they arrive.
Adela C.
Frames are out of ordinary, chic, feel very good, just as presented. Price, so convenient that I can aford having a pair for every day of the week. I am on my third pair and I won't stop there.
Reply from AooliaSep 24, 2026
Thank you so much for this lovely review! We are thrilled that you love our unique, chic frames which match the description on our site. It makes us happy to hear our prices are affordable enough for you to own multiple pairs. Congratulations on your third pair! We can’t wait to welcome you back for more. Enjoy your new glasses!
M. W. I.
Ich habe leider sehr schlechte Erfahrungen gemacht. Die Qualität ist ok. Leider sind 2 Brillen falsch geliefert worden. Keine Reaktion. Seit Tagen vergeblicher Versuch, den Kundendienst zu erreichen. Der Service ist unterirdisch und die Antworten erfolgen über KI. Es geht jetzt nur über rechtliche Schritte, was sehr schade ist. Also von daher leider keine Empfehlung.
Reply from AooliaSep 24, 2026
Sehr geehrter Kunde, vielen Dank, dass Sie die schnelle Lieferung, gute Qualität und das moderne Design unserer Brillen hervorgehoben haben. Es tut uns aufrichtig leid, dass Sie seit sieben Tagen keine Antwort zu Ihrer Bestellung #AODE583574 erhalten haben und nun einen Claim bei Ihrem Zahlungsanbieter einreichen möchten. Wir holen Ihren Auftrag sofort hervor und bearbeiten Ihr Anliegen mit höchster Priorität. Ein Mitarbeiter unseres Kundenservice wird sich zeitnah bei Ihnen melden, um Ihr Problem zu klären und eine passende Lösung zu finden. Wir möchten vermeiden, dass Sie zusätzlichen Aufwand durch die Streitfallbearbeitung beim Zahlungsanbieter haben. Mit freundlichen Grüßen Ihr Aoolia-Team
Pamela
Easy to order. Good prices.
Reply from AooliaSep 24, 2026
Thank you for your kind review! We’re pleased that you find ordering simple and our prices attractive. Hope you love your new glasses once they arrive.
Danielle
I have been trying to reach out about getting a return. The glasses feel cheap and it’s blurry around the edges of them. The sizing is also not accurate so one pair is huge and the other fits fine. I’ve reached out 3 times now to try to start a return and I cannot get an answer. It also keeps saying live chat isn’t open.
Reply from AooliaSep 24, 2026
Dear customer, We are sincerely sorry for your unsatisfactory experience with the glasses and the trouble you’ve had trying to request a return. It’s disappointing to hear the lenses are blurry at the edges, the frame quality feels cheap, and there is a sizing inconsistency between your two pairs. We also regret that your three messages went unanswered and the live chat was unavailable when you tried to reach us. We will prioritize your return request immediately. Our support team will contact you shortly to walk you through the return process and find a proper resolution for your order. Best regards, Aoolia Team
Marjorie G.
Still waiting. Aoolia responded to my negative review asking that I send my order number to customer service. I did exactly that and I’m having the same problem. They have not responded to me since 9/13 my review was posted. If someone is monitoring these reviews and wants to double check on my order # AOUS595755 that would be great because once again there is no way to reach them other than Email or a form on the website. I have done both of those things a number of times.  This company is a total nightmare to work with.
Reply from AooliaSep 24, 2026
Dear customer, We are truly sorry for the ongoing frustration you’re experiencing. We see you submitted your order # AOUS595755 as requested after our reply to your review, yet you haven’t received any update since September 13. We will manually pull up your order file right away and escalate this case to our senior support team. We acknowledge your repeated attempts to reach us via email and web form, and we regret that those messages went unanswered. Someone from our team will contact you shortly with a concrete update and resolution for your case. Best regards, Aoolia Team
Emma A.
Easy to use web page
Reply from AooliaSep 24, 2026
Thank you for your feedback! We’re glad to hear our webpage is easy for you to navigate. We keep working to make our website simple and intuitive for all customers. Hope you love your new glasses!
leila J.
top et livraison rapide
Reply from AooliaSep 24, 2026
Merci infiniment pour votre avis positif ! Nous sommes ravis que vous soyez satisfait de nos produits et de la rapidité de la livraison. Profitez bien de vos nouvelles lunettes !
