Average
Based on 391 reviews
Apartment List3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it!To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Apartment List (apartmentlist.com) has 391 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
Showing 192 reviews with 5 stars · Clear filters
Richard
Very easy to navigate the apartments you list
Reply from Apartment ListOct 23, 2026
Hi Richard! Our design and product team work hard to build an experience that is user-friendly as possible, so I'm happy to hear you've found Apartment List easy to navigate. Appreciate you taking the time to review! -Melissa, Customer Experience
customer
Different apartments with different locations and actual pictures thank you
Reply from Apartment ListOct 23, 2026
Thanks so much for taking the time to share about your experience, Frankie!
customer
it was easy to find what i was looking for
Reply from Apartment ListOct 23, 2026
Hi! Our design and product team work hard to build an experience that is user-friendly as possible, so I'm happy to hear you've found Apartment List easy to navigate. Appreciate you taking the time to review! -Melissa, Customer Experience
Linda
I let them know what I wanted and how much I could afford and they sent new listings every day. I will always go to this website until I find a new apartment.
Reply from Apartment ListOct 23, 2026
This review made my day, Linda! Our goal is always to provide the best apartment matches possible, and the up-to-date information you need to find a place you love. Wishing you the best as you search for a new apartment! -Melissa, Customer Experience
TIM W.
They deliver what they say they'll deliver. The fact my person can't afford what they're offering Is immaterial... housing prices are just too high
Reply from Apartment ListOct 23, 2026
Thanks so much for taking the time to share your experience, Tim: wishing you the very best in your apartment search, reach out to us at [email protected] if there's any way we can help. -Melissa, Customer Experience
Steven C.
I have been looking for an apartment in the downtown Los Angeles area over the last month and have received multiple contact from buildings. I had interest in. I get daily updates on rent increases or decreases so I can evaluate my options. I also. used apartment list to find my current unit. It has been a great tour and helping me explore my options. I have recommended it to friends.
Reply from Apartment ListMay 18, 2026
Thank you for taking the time to review, Steven! We're so glad that you've enjoyed our daily updates on pricing changes and were able to explore and compare options using Apartment List. Enjoy your new place! -Melissa, Apartment List Customer Experience
Shamar M.
The place at castle hills has helped me out so much! Including Mrs. Stephanie. I have hardly ever had to go to the front office for any complaints because before anything even happens, they already got it covered 👍🏾 a great place to feel cozy :)
Michael C.
Booked an apartment in manila on the 2 Feb for 4 days through booking com paid 414 euro u was supposed to be a 2 bedroom apartment and two bathrooms all it was one Room owner refused to meet me there was also a pet fee thrown in of 1500 peso don't know what that was all about left next morning went somewhere else this was a total scam was offered something next morning which I refused 185 euros has been paid in to my account since 5 j still out of pocket 250 euro the apartment has since been of website n my problem is with booking com have had no satisfaction have written to them recently as it almost impossible to contact them have it designed that way ps don't book apartment with booking com if anything goes wrong they won't refund
