Great
Based on 237 reviews
Apollo Moda4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Apollo, we believe that everyone deserves to feel confident and stylish in their shoes, so we've crafted a collection of sneakers made from premium, vegan leather that delivers on both comfort and affordability. From the first step to the last, our sneakers will have you walking on clouds and turning heads wherever.
Apollo Moda (apollomoda.com) has 237 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
237 approved reviews, newest moderated first
David L.
Was sent the wrong color and size shoes that I ordered on Facebook. I am a 41 size and was sent 42. I ordered a Camel Color and was sent a Dsrk Brown Color. It was hard to send Back as well.Not impressed .
Jose
I had to make an exchange and it took a while but it was resolved. Great pair of shoes and comfortable.
Dr. Derek J. Morris, P.
I love wing tip white laced men shoes. I collect them. I wear all white. I love the shoes are available in my size. I love I got what I am willing to pay for. I love FedEx ringing the bell indicating you have arrived. I love you!
Carlos M.
The marketing was good, the styles look great. But the shoes are awful. Get what you pay for. 1, got me- vegan leather. Just say cheap vinyl. 2, sent the wrong size. Ordered 9.5 received a 9. 3, tried the nine and what a n awful experience. 4, Walked in them and the noise.. squeak, squeak, 5, You order believing the vendor is in the US and surprise they're not. Took forever. Now i have a worthless pair of shoes sing in my closet. .
Reply from Apollo ModaSep 22, 2023
Dear Carlos, We genuinely appreciate your feedback and truly regret to hear about the issues you encountered with your purchase. We apologize for any misunderstanding regarding the material. Our intention with "vegan leather" is to convey the cruelty-free aspect of the material. We're very sorry for the oversight with the shoe size. Such errors are not representative of our typical service standard. It's disheartening to know the size 9 was not comfortable for you. Our aim is always to deliver shoes that not only look good but also feel good. The squeaking is definitely not an expected experience, and we will look into this matter to ensure better quality checks. We understand the frustration about shipping duration and any confusion regarding our location. We're continuously working on improving our logistics to deliver faster. Please reach out to us at [email protected] so we can address your concerns directly and assist in finding a resolution, whether it's a return, exchange, or refund. We want to make this right for you. Again, thank you for bringing this to our attention. Your feedback will help us improve our products and services. Warm regards, The Apollo Moda Team
Plerre B.
Your product are very special and great keep up the good job
Mohamed D.
Great product and delivery on time
Justin S.
Great quality On time derived
Danny C.
Despite their guarantees of full refund within 30 days they didn’t accept my return request for two pair of VERY LOW QUALITY shoes. STAY AWAY!!
Reply from Apollo ModaDec 16, 2023
We are genuinely sorry to hear about your disappointment with our products and the issues you've faced with our return policy. Our commitment to a 30-day full refund guarantee is fundamental to our customer service, and we apologize if there has been a misunderstanding or error in processing your return request. We take concerns about the quality of our products very seriously and are eager to investigate this matter further. Could you please provide us with more details about your specific situation, including any relevant order information? This will help us understand where things went wrong and how we can rectify the issue. Our goal is to ensure your satisfaction, and we would appreciate the opportunity to resolve this issue to your satisfaction. Please reach out to our customer service team, and we will do our utmost to address your concerns promptly and effectively. Thank you for bringing this to our attention, and we hope to turn your experience around. Faz Ljutic Owner & CEO
