Bad
Based on 163 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ExpertChat is a math-solving and learning platform.It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.
ExpertChat (app.expertchat.me) has 163 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
163 approved reviews, newest moderated first
Kate
Good service😊 thank you for quick response
Reply from ExpertChatOct 25, 2024
Hello Kate! Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note via the Support option in your Profile, if you have any questions. Best regards, Support Team
WonderWoman
Billed multiple times no response from company no ability to look up account number! FRAUD 100%
Reply from ExpertChatOct 25, 2024
Hello! We’re sorry to hear that your experience didn’t meet your expectations. If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by: 1. Click the Support button in the initial email we sent containing your username and password. 2. Send an email to [email protected]. Best regards, Support Team
izzzuk Z.
SCAM SCAM SCAM Once you buy you are never able to cancel the subscription through the website you have to cancel your card. IT IS SCAM! The login page for AI master does not show any option to renew my password so I can't log in and cancel subscription.
Reply from ExpertChatOct 25, 2024
Hello, It appears you are currently using another service. At ExpertChat, we specialize in providing math problem-solving and learning support. If you encounter any issues with our platform, please don’t hesitate to reach out to us at [email protected]. Best regards, The ExpertChat Support Team
Kerem
Once you buy you are never able to cancel the subscription through the website you have to cancel your card. IT IS SCAM! I am taking them to court with my lawyer. They have no idea how much penalty they will have.
Reply from ExpertChatSep 3, 2024
Dear Kerem, We’re sorry to hear that your experience didn’t meet your expectations. If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by: 1. Click the Support button in the initial email we sent containing your username and password. 2. Send an email to [email protected]. Best regards, Support Team
FABIO ALONSO CASTRO M.
I strongly advise against using this service. It's a complete scam. I signed up thinking it was a legitimate offer, but soon after, I realized they were charging me for services I never agreed to. Initially, I accepted a small payment of $0.99, but then I noticed they began to automatically charge me $10, and later $74, without my consent. What's worse, when I tried to cancel the subscription, there was no way to do it through their website. I emailed them immediately after realizing this, but they never responded. I tried contacting them multiple times through different channels, but they completely ignored me. Eventually, I had to contact my bank to cancel my card and get a new one to stop these unauthorized charges. Not only are they money thieves, but they also block you from communicating with them once they have your money. They promised me a 50% refund, but after initially agreeing, they canceled the operation and blocked my email, preventing any further communication. Stay away from this service at all costs—they will charge you without your permission and make it impossible for you to cancel or get your money back.
Reply from ExpertChatSep 3, 2024
Dear Fabio, We apologize if your experience didn't meet your expectations. Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by: 1. Clicking on the Support button in the initial email we sent you containing your username and password (In this email you have all the information about the prices too). 2. Send an email to edit [email protected]. We never block any of the users, please write to our email. Best regards, Support Team
Rokhaya N.
Site à fuir. Vous m'avez volé 74 euros
Reply from ExpertChatSep 23, 2024
Bonjour ! Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes. Si vous avez des questions concernant votre abonnement, n'hésitez pas à contacter notre équipe d'assistance. Vous pouvez les joindre par : 1. Cliquez sur le bouton Support dans l'e-mail initial que nous vous avons envoyé et qui contient votre nom d'utilisateur et votre mot de passe. 2. Envoyez un courriel à [email protected]. Avec mes salutations les plus cordiales, L'équipe d'assistance
Paul S.
This place is nothing more than a RIP OFF
Reply from ExpertChatSep 23, 2024
Hello! We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.
Consumer
A scam. I only chose a one day trial, then it consistently cost me 75 usd per month, and there’s even no place to cancel subscription!
Reply from ExpertChatSep 23, 2024
Hello! We’re sorry to hear that your experience didn’t meet your expectations. If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by: 1. Click the Support button in the initial email we sent containing your username and password. 2. Send an email to [email protected]. Best regards, Support Team
