Appliance Parts 4 All Com IncReviews of applianceparts4all.com

Part was delivered quickly and was exactly what I ordered. Second time I've ordered from them, and will do so the next time I need parts. A+

Ordered the part from another provider and after 3 weeks of "Will ship tomorrow", ordered from AP4A and 5 days later, I have it installed!

They sent the right part and fixed the problem. Thank you!

This is a replacement LED bulb for my oven. It was simple to order. Arrived quickly and easy to install.

I was hopeful in this company. I needed a part for my washer and thought since they used PayPal as an option for payment, this would be simple. I also noticed that they claimed to have a customer service number to get assistance directly. All this made me comfortable doing business. That was a BIG mistake. This company does terrible business. I purchased a harness for roughly $10. They charged me about $12 to ship it. Okay, I needed the part and it was still cheaper than the alternatives. Assuming all goes as it should, its fine. The problem is, they send me the wrong item and it couldn't even be modified to make it work. I called them and they were very unhelpful. They requested I send them a ton of information about my appliance to determine if they made the mistake or if I purchased the wrong part. I provided them the info and proved they sent the wrong part, but they refused to refund the item demanding I return it. They said they will not cover the return shipping. This was unsatisfactory as anyone with a brain can do simple math. 12+12=24. The item costed $10. So if I ship it back to them, it costs them $0 and they get their item back. It winds up costing me $24 to pay for shipping of their mistake. I initiated the PayPal dispute to address it. When the dispute was filed, I was told if I ship it back at my expense, they agreed to refund the total I had paid them for both the shipping to me and the item price which was 25.05. I agreed to ship it back since any refund is better than none. Spent the time, agervation, and shipped it back. In the end, this company renigged and only refunded the item cost of about 14 (after taxes) leaving me at a financial loss of $11. In conclusion, if you do business with them, you are paying their overhead costs as an online store regsrdless of whether they ship you the correct item. They have 0 liability and you carry the burdon of their bad business dealings. They do not care as I spent hours trying to reason with them. My STRONG recommendation.. DO NOT DO BUSINESS WITH THEM! You are likely to get AN ITEM, but no promises what you will PAY for THEM TO SHIP!

They're really interested in getting feedback, but not very interested in responding. My initial experience wasn't bad. They had the part I was looking for, and the price wasn't awful. They sent an email offering me a $5 rebate for my feedback. I followed the link they sent which was not an official request due feedback link, so TrustPilot marked my feedback as "unprompted." I email to request an official link, but all I got back after a week of waiting were several requests to post a review on Trust Pilot.

Easy to use website, super fast shipping, part fit great, good pricing.

I made an online purchase for my freezer. When the product was delivered. it was installed by a professional. We discovered that the product had approximately a 5 cm tear in the fold. In addition to the physical damage, the overall quality of the product was significantly lower than what was represented and advertised by the company online. The product did not perform as advertised and ultimately did not serve the purpose for which it was purchased. We made repeated attepmts to contact company in order to get our money back and refund. We attempted to call the company every Friday and Sunday, including Oct/2 and9, I was told the representative can connect me to manager Sunday through Thursday, when I called on October/13 . The representative told me that is not possible. Manager can’t be reached by transferring the call. The issue was not resolved the company subsequently provided us an email that they would not issue refund, only replacement. I want to make clear that I do not want replacement with the same product. The Defective product misrepresented in terms of its quality and performance, furthermore, I incurred additional expenses because of this defective product. I paid a professional to install it and I have to pay for removal this situation resulted in the loss of all the food because the product did not function properly causing additional. I don’t recommend this site and the quality of the product is extremely poor. I would like to emphasize that I have sent pictures of the product via email along with all the necessary information, for example serial numbers, order numbers date of purchase along with everything required to the company this site doesn’t allow me to attach any pictures, otherwise I would have attached pictures of the product to display the poor quality, not matching the advertised product quality, and defective product My Order # can provide Placed on Sep 1, 2026, 8:26:05 AM Your Applianceparts4all order confirmation #can provide 800-939-0722 This review created on October/13 Company responds to my review on October/15 . The purchase was made on September/1 . As a customer who tried to contact the company for more than a month almost every week to resolve the issue, which it was unsuccessful. Now the company respond to my review immediately offering refund within 30 days. How come they never offered that when I was calling the company when it was within the 30 days period for refund. Now they are offering refund that is 15 days past the deadline for refund. Basically I can’t get refund. On the other hand the customer service team had told me that i only have 10 days to return the product. Conflicting information . This confirms that the online representation doesn’t match the actual customer service experience.