APS Fulfillment, Inc.Reviews of apsfulfillment.com

I strongly caution any business owner considering APS Fulfillment to think twice before trusting them with their business. In my experience, this company has gone significantly downhill since the leadership changed around early 2022. What was once a dependable fulfillment partner has become a source of frustration, unnecessary expenses and major headaches. The decline in service quality, professionalism and accountability has been extremely disappointing. One of the biggest problems is their repeated inventory mismanagement and shipping mistakes. What's even more unacceptable is that when APS Fulfillment makes mistakes, YOU end up paying for them! Instead of taking responsibility for their errors, they leave business owners dealing with the financial consequences, unhappy customers and damaged reputations. You're essentially paying a company to manage your fulfillment operations, only to be charged for problems they create themselves! My advice to fellow business owners: STAY AWAY from APS Fulfillment! A fulfillment partner should make running your business easier, not become another liability that costs you time, money and customers. The lack of accountability and deterioration in service have made this company one I can no longer recommend. Save yourself the headaches, protect your inventory and take your business elsewhere!

STAY AWAY! They are dishonnest and will make you pay for their mistakes. Unreliable shipping schedule. Long receiving delays. Probably the worst center I have worked with in 30 years.

Awful experience! Somehow they got my review removed even though I was their customer and authorized to leave a review so I am going to repeat: APS Fullfilment Inc is a nightmare company to work with. Just read all the negative feedbacks here, they all describe exactly my issues with the company. I wish I paid attention to those reviews when I signed up with them. Expect hidden , unexpected fees each time on each invoice and rude answers once you express your concerns.

🚨 **WARNING: APS Fulfillment is a Disaster for ALL Businesses! ** 🚨 I feel compelled to share my experience with APS Fulfillment, hoping it will prevent others from enduring the same nightmare. Initially, everything seemed promising until they abruptly changed their company location without proper notice. This careless move resulted in my products being sent to their old address, where no one was present anymore, leading to a two-week delay and additional fees for my company. As a business that relies heavily on the summer season, timely deliveries are crucial. Unfortunately, from 100% of my orders, 98% faced issues. APS consistently failed to process packaging promptly and often lied about the status of picking and packing. There were no tracking numbers, leading to numerous complaints and unhappy customers on social media. This tarnished our reputation and drastically decreased our sales. APS’s warehouse management is a disaster. Products go missing, and they falsely claimed some items were sold out when they weren't. Their disorganization forced us to fulfill orders from our house—something we paid them to handle! APS's incompetence has severely tarnished my brand's reputation. Customers who didn’t receive their orders voiced their frustrations online, damaging our image and making potential customers hesitant to purchase. This has caused long-lasting damage, which we are still working hard to repair. Their unprofessionalism damaged my brand's name, and I would NEVER recommend their service to anyone. Despite their outrageous fees, they ignored emails and calls, selectively responding when they felt like it. We attempted to break our contract due to their incompetence, but they refused, forcing us to endure 30 more days of chaos and charging us $4k + for their dreadful service. I’m relieved to have moved to a new company where orders are now being processed and delivered on time with the same carrier. This proves that the issue was never the carrier but APS’s lack of professionalism. As a small business owner, I cannot express enough how damaging APS Fulfillment has been to my brand. Avoid APS Fulfillment at all costs if you value your business reputation and sanity!