ArbitrageCardReviews of arbitragecard.com

Reply from ArbitrageCardJul 21, 2026

Hi Matt, We're sorry to hear that your most recent experience with Arbitragecard left you feeling disappointed. We appreciate you giving us the opportunity to address your concerns and provide some additional context regarding what happened. When you reported the issue with your Google gift card, we immediately opened an investigation with our supplier, as required by our Refund Policy. From the beginning, we explained that these investigations can take up to 14 days to complete. During that time, we remained in contact with you and kept you informed that we were still awaiting the supplier's response. Once the 14-day investigation period had ended and the supplier still had not responded, we issued your refund that same day. The 14-day timeframe refers to the investigation period itself, after which we determine the appropriate resolution, whether that is a replacement or a refund. We're sorry if there was any misunderstanding regarding this timeline. We also want to clarify that the documentation we provided to the Better Business Bureau accurately reflected the actions taken on your case. At no point was any false information submitted. We understand how frustrating it can be when a gift card issue takes longer than expected to resolve, and we sincerely apologize that this experience fell short of your expectations. If you still have any outstanding questions, we're always happy to continue the conversation and assist in any way we can. Warm regards, The Arbitragecard Team

Reply from ArbitrageCardApr 5, 2026

Hi Sara, Thank you for your follow-up review. However, we do want to clarify that your review does not fully reflect what occurred. The $100 coupon mentioned in our previous response was, in fact, sent to the email address associated with your account. After reviewing our records, we can confirm that the coupon was originally emailed on June 9, and we also sent follow-up emails on September 26, March 18, and March 25 to ensure it was received. It’s possible those emails may have landed in your spam or junk folder, or may have simply been overlooked. In any case, it was never our intention to leave that promise unfulfilled. To make things as easy as possible, our team has also reached out to you directly via text message and shared the coupon code once again. We always strive to honor what we communicate to our customers, and we appreciate the opportunity to clarify this matter. If you’re open to it, we would be grateful if you would consider updating your review to reflect that the coupon was provided. Best regards,  ArbitrageCard Support Team

Reply from ArbitrageCardFeb 6, 2023

Thanks for your feedback Bill. Our platform is specifically dedicated to serving eCommerce sellers, so we really only focus on brands that they use for buying inventory for resale. That being said, unfortunately we don't currently offer restaurant gift cards since it's not a big need for our target customers. We still welcome you back anytime that you need to buy any of the brands that we do sell!