Aroma Retail Reviews | Read Customer Reviews of aromaretail.com

Aroma Retail Reviews | Read Customer Reviews of aromaretail.com

Aroma Retail reviews

731 approved reviews, newest moderated first

Richard L.
May 10, 2021
Great service
Great service, I impressed by the naturality of international shipping. The products are superb!
Reply from Aroma RetailMay 12, 2021
We are glad to know you received your order quickly! Thank you for your wonderful feedback!
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Galina L.
May 9, 2021
I'm ordering them again
The diffuses came on time and the aromas (I ordered two different kinds) are really nice, delicate and lasting. I'm ordering them again.
Reply from Aroma RetailMay 12, 2021
Thank you so much for your wonderful review :-) We are so happy you found us and love our products, thank you very much for your business!!!
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AT
Apr 16, 2021
This is a rip off
This is a rip off. I ordered the cosmopolitan scent as I love that smell in the hotel. It is NOT that at all- and the machine is so loud and makes a loud hissing noise. For $200 you want a scent that gives you a headache and abruptly makes spraying noises throughout the day. I thought for the price would be quality- I was mistaken.
Reply from Aroma RetailApr 21, 2021
I'm sorry to hear you weren't satisfied with our product. In any case, if you reached out to us about being unhappy, we would have made the situation right. You can still reach out if you want, we can exchange the scent by providing samples of some fragrances you are interested in and are here to troubleshoot any issues you have with the machine. Just let us know.
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Brenda H.
Mar 18, 2021
The service is great.
The service is great.
Reply from Aroma RetailMar 18, 2021
Thank you so much, Brenda! We truly appreciate your support and business! :-)
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Mari R.
Mar 10, 2021
The home unit diffuser is great but the…
The home unit diffuser is great but the fact that rotating it causes oil leakage really sucks. I mean little kids and many other factor sometimes make me forget that machine needs be standing straight still. I have lost two oil bottles just because machine was in horizontal position and not vertical. The tech is advanced please come up with better tech and fix this or is it a strategy so oil gets wasted and people buy more oil!
Reply from Aroma RetailMar 10, 2021
Thank you for your honest review. We make sure each machine has a red sticker on the back that mentions leaking if you turn the unit on it's side with oil in it. Please review the provided directions so you don't lose fragrance oil!
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Christen M.
Mar 9, 2021
Mine seems to be super loud to the…
Mine seems to be super loud to the point I had to just shut it off.
Reply from Aroma RetailMar 9, 2021
Thank you for your honest feedback! The Home Unit 101 machine does make a whistle sound while diffusing, but if you feel like it's louder please email us a video at [email protected] so we can help you enjoy your machine!
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Kingsley1
Mar 8, 2021
Excellent product!
Excellent product, service. Love our White Tea Westin scent.
Reply from Aroma RetailMar 8, 2021
So glad you love it! It is yummy :-) Thank you very much for your feedback and we are grateful for your business!
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Cara Y.
Mar 7, 2021
Twice I did not receive samples promised
This is the second time I ordered a blotter pack because I wanted to try Social House Bright Sunshine yet I did not receive it. First I ordered Top Sellers which claimed to have that sample, then I ordered Fresh & Clean which claimed to have that sample. How difficult is it to include the samples promised in a blotter pack? I'm giving up and not ordering from Aroma Retail in the future.
Reply from Aroma RetailMar 8, 2021
Hi Cara, we apologize for this mistake, it was an error on our part and advertising the wrong items with the blotter packs you ordered. I have emailed you about the situation, please let us know if we can do anything else for you!
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