Excellent
Based on 548 reviews
Arrow Lift4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.Stair LiftsHome ElevatorsCommercial AccessibilityServiceOther SolutionsOur mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.Call NowGet a Quote
Arrow Lift (arrowlift.com) has 548 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
548 approved reviews, newest moderated first
David
One possible future update would be to add master on/off the armrest instead of on base of lift
Reply from Arrow LiftMay 20, 2025
Hi David, Thank you for sharing your feedback! We're glad to hear the installation process went smoothly and appreciate your idea for a future improvement. If anything else comes up as you continue using the lift, don’t hesitate to reach out—we’re always here to help. Best, The Arrow Lift Team
Nozar A.
The installation process was quick and clean, and the technicians explained the product. So far everything is great!
Reply from Arrow LiftMay 15, 2025
Thank you, Nozar! We're glad to hear the installation went smoothly and that our technicians took the time to walk you through everything. It's great to know things are off to a good start — we're here if anything comes up! Warmly, The Arrow Lift Team
Barbara
Both sales and service staff have been very helpful to me.
Reply from Arrow LiftMay 15, 2025
Thanks, Barbara! We're really glad to hear that both our sales and service teams were able to be helpful throughout the process. If you ever have more questions down the road, don't hesitate to reach out — we're always happy to assist. Best, The Arrow Lift Team
Alex
Very flexible, responsive, timely, and responsible.
Reply from Arrow LiftMay 15, 2025
Thank you, Alex! We’re so glad to hear the process felt smooth and accommodating from your end. Flexibility and clear communication are things we really try to prioritize, so it’s great to know that came through. We appreciate you sharing your experience with us! Warmly, The Arrow Lift Team
Ken & Tammy F.
Very polite and professional. Did a great job installing the chair lift,answered all of our questions, and we have already recommended your company to someone else
Reply from Arrow LiftMay 15, 2025
Thank you, Ken and Tammy! We’re so glad to hear that the installation went smoothly and that our team was able to answer all your questions along the way. It really means a lot to us that you’ve already recommended Arrow Lift to someone else — that kind of word-of-mouth is the highest compliment we can receive. We appreciate you taking the time to share your experience! Best, The Arrow Lift Team
Claudia
On our first visit to the facility we learned lot about the lift and got to ride the one in the store. We were totally impressed and excited about scheduling our install. The day arrived and our tech arrived on time and everything went great. We have had it about 10 days and it is a great addition for us.
Reply from Arrow LiftMay 13, 2025
Thank you, Claudia! We’re so glad you were able to visit the showroom and try the lift out in person — it really helps to get a feel for how it works. It’s great to hear that installation day went smoothly and that the lift has already been such a helpful addition to your home. We're grateful you chose to work with us! Warmly, The Arrow Lift Team
Kent
Efficient installation
Reply from Arrow LiftMay 13, 2025
Thanks, Kent! We’re glad to hear the installation process met your expectations. If any questions come up as you get more use out of the lift, don’t hesitate to reach out — we're happy to help. Best, The Arrow Lift Team
Don
After the decision to purchase a unit, the time to installation was very quick. Installation was very professional Just a good experience all around
Reply from Arrow LiftMay 13, 2025
Thank you, Don! We're so glad to hear everything moved quickly after your decision and that the installation felt professional. Knowing the whole experience went smoothly from your perspective really means a lot to us. We're here if you ever need anything down the road. Warmly, The Arrow Lift Team
