ARS/Rescue RooterReviews of ars.com

Knowledgeable technician.

Friendly and helpful

The techs are amazing. Courteous determined, knowledgeable

The service was excellent! The tech was supposed to leave me with photos of the pipe going to the roof of my home that needs to be repair in the near future.

setting up the appt was fast and they were available in a short time period and completed the work quickly.

Missed Appointments and zero urgency. Been without AC for three days on a brand new system installed by ARS six months ago (1/26/2026). Appointment windows mean absolutely nothing, even when told that I would be first on the schedule. The 24 hour service guarantee is a complete joke, no one will even discuss the fact that they are days past 24 hours and per their own guidance will write a check for $555. If you need a new unit or service, please look elsewhere. I'm expecting them to also fight the 100% unconditional money-back guarantee if you are not satisfied with new equipment within 1 year. At this point I plan on going with a company that stands behind what they put on paper.

Great experience. Our AC compressor wasn’t starting. AJ Perri tech came out the next business day, discovered a failed surge protector and fixed it. Price was a bit high but other than that a great experience.

Thorough/friendly team of installers. In and out including clean up in less than a day. Thanks