Average
Based on 792 reviews
ARS/Rescue Rooter3.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
792 approved reviews, newest moderated first
ROGERS
The tech was very friendly, well informed and knowledgeable. I was very pleased with the service he provided
Reply from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Javier A.
This company has done a terrible job as we had several AC issues that we recently bought a year ago. ARS have been to our house several times to resolve AC issues thar have not been resolved. ARS charge several high out of pocket service maintenence and diagnostic at home visit. Not able to speak to a live agent on the phone and instead speak to an Artificial Intelligence agent. I am disappointed in the service and professionalism. Not recommended!
Reply from ARS/Rescue RooterOct 14, 2026
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: [email protected].
Vageo M.
After convincing us to buy two AC units just to find out that’s the ones we were supposed to replace was fixed and used on my other properties. The ones we bought had problems . They prolonged the issue till the warranty ran out so basically it’s a business scheme. They just create more business for work.
Reply from ARS/Rescue RooterOct 14, 2026
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: [email protected].
Kathleen
Trent was here at 8:30 pm on July 3rd, very after attentive to my ac needs. He was willing to put in unit on July 4th but I could not make the arrangements. The installation went very smooth. The gentleman were very kind and got me up and running soon as they arrived. My unit is working great and I am thankful for cold air
Reply from ARS/Rescue RooterAug 7, 2026
We appreciate your review! Thank you for choosing ARS.
Rudy D.
Great workers, very friendly, and they know their trade
Reply from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
ROBERT
Because y’all had to come out for a second time when it should’ve been done right the first time
Reply from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
RON
Great jobs!
Reply from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
David
My water heater went out and they came to give me a bid and did the replacement same day. They can work through Home Depot so it was easy to put it on my HD credit card to pay out with no interest. How convenient. Super friendly, super fast, super clean.
Reply from ARS/Rescue RooterAug 7, 2026
We appreciate your review! Thank you for choosing ARS.
