artnaturals®Reviews of artnaturals.com

they send the order incomplete and nobody replies to my messages or emails. Still waiting for them to send the missing diffuser or refund my money. NO CUSTOMER SERVICE, they do not care about the customer.

They take your money and never send your order ,all you get is lies and lip service

never received order and never got a refund have been waiting for order

Love this product. Great on speed and delivery.

Horrible product made in China. Took over 45 days to get my product and refund .

I made a purchase last year during Covid-19 lockdown. My order arrived very late (few weeks late). There was no way to reach someone at customer service. I send few messages to them and didn't receive any response.

Working with ArtNaturals was absolute awful experience. The product received was inconsistent; most bottles were unbearable to handle due to the pungent smell. Additionally, the charged amount changed from the checkout screen to the approval screen and after MONTHS of trying to reach someone, I got nowhere. The auto-response from calling customer service was to email because they were too busy to answer the phone, but they were also too busy to respond to emails. The products were ordered April 2020 and I finally got through to someone at the end of 2020 -- unacceptable. We regret spending the thousands spent and will never purchase again, nor would we ever refer anyone to use the products.

The return and exchange was easy peasy - No complaints. You all are just fantastic. The customer advocate I spoke with was understanding and knew exactly what I needed. The product is excellent.