Average
Based on 2,877 reviews
ASAP Site Services3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
2,877 approved reviews, newest moderated first
Julianne
They said the dumpster would be delivered between 8am and 7 pm on the 10th. It never showed up. We called the next morning when they were open and they said they would check and call back. A half hour later we called them again and they said they couldn't deliver until the 13th. Plus they said there would be $200 price increase. Are you kidding me we have people waiting on this dumpster. No thank you we canceled. Bad service
Bradley M.
After I had scheduled a roll off dumpster and they had received payment, I was called by Arwood and they cancelled my delivery, stating they had a three week waiting list. They cancelled the day before the delivery. This is an unacceptable business practice. I had hired people to work that day to fill the dumpster. Disgusting practice. They need to get their stuff together
Reply from ASAP Site ServicesJul 11, 2018
Good Morning! My name is Michael, and I'm one of the managers here. I do apologize for any issues you had with your rental, on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our timely deliveries, as well as our excellent customer service. There is no excuse for what happened, however, we're only human, and unfortunately accidents do happen. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me, directly, with any questions you might have ([email protected]). Thank you, and have a wonderful rest of your day.
BDogg
Save yourself the aggravation. Ordered unit, cancelled hours later, still getting emailed bills from them... too many emails, THE 800 PHONE NUMBER RINGS AND RINGS no answer.
Reply from ASAP Site ServicesJul 11, 2018
Good Morning! My name is Michael, and I'm one of the managers here. I do apologize for any issues you had on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our excellent customer service. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me, directly, with any questions you might have ([email protected]). Thank you, and have a wonderful rest of your day.
Schwarz
A great job on the customer service phone call.
Reply from ASAP Site ServicesAug 6, 2018
Thank you for the opportunity to be your waste provider! We also offer #RolloffDumpsters, #BusinessDumpsters #PortableToilets, #StorageUnits, #HepaAirScrubbers, #TemporaryFencing, #JunkRemovals and much much more! You can place you order online at www.arwoodwaste.info. The Arwood Waste Team "America’s Family Owned Waste Company" Sales 888-413-5105
Gary C.
Bekah is very helpful and because of her we will continue to do business
Reply from ASAP Site ServicesAug 6, 2018
Thank you for the opportunity to be your waste provider! We also offer #RolloffDumpsters, #BusinessDumpsters #PortableToilets, #StorageUnits, #HepaAirScrubbers, #TemporaryFencing, #JunkRemovals and much much more! You can place you order online at www.arwoodwaste.info. The Arwood Waste Team "America’s Family Owned Waste Company" Sales 888-413-5105
Michelle S.
Arwood came to the rescue with the fast delivery of a dumpster needed for our move. The staff was very polite and professional and their service was reasonably priced. We would use them again in the future!
Robert W.
Amazing service!
Olivia I.
Very nice customer service.
Reply from ASAP Site ServicesAug 6, 2018
Thank you for the opportunity to be your waste provider! We also offer #RolloffDumpsters, #BusinessDumpsters #PortableToilets, #StorageUnits, #HepaAirScrubbers, #TemporaryFencing, #JunkRemovals and much much more! You can place you order online at www.arwoodwaste.info. The Arwood Waste Team "America’s Family Owned Waste Company" Sales 888-413-5105
