Excellent
Based on 579 reviews
Ascent Funding4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ascent is built around one guiding principle: Student loans should expand possibilities, not limit them. That’s why Ascent created a private student loan program that gives students more opportunities to qualify for a loan, with or without a cosigner. Ascent encourages transparency and financial wellness by incorporating financial education into the application process, preserving the notion that an education is an investment where students and families should understand the return on their investment relative to the cost. Ascent offers benefits (such as 1% cash back, scholarships, a Refer a Friend Program, a Rewards Program, and more) as well as resources that set students and families up for financial success.
Ascent Funding (ascentfunding.com) has 579 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 18 reviews with 3 stars · Clear filters
Fred L.
The Ascent turn arouund times were long. The kyc on me as the cosigner was confusing. And at the end of the day the loan was 3 days past the time we needed it. Nothing could speed you up. I had to call in three times. So we ended up paying penalties which of course we do not have and which will come out of the loan balance meant for school.
Pam
Easy on the front end but it too way to long to get processed - hard to connect with Ascent to find out why the school was taking so long. They should be able to advocate for the student.
Reply from Ascent FundingSep 14, 2026
Pam, thank you for taking the time to review us. We believe that success is a two-way street, and are committed to continuously improving our loan process. We would appreciate hearing more about your experience. Please email [email protected] with more information concerning your application experience.
Brad F.
Automation can be a good thing, BUT...Would have really liked to get some questions answered 1:1 with a human being. Confusing credit rating vs interest rate relationships. Annoying duplication of effort when the same borrower applying for 2 different students.
Reply from Ascent FundingSep 29, 2026
Hello Brad, we appreciate your candid feedback on your experience. We’re sorry to hear that you had difficulty reaching our team – we know how frustrating that can be when you have questions you want to talk through. You can give us a call at 877-216-0876 to reach our customer service team or feel free to email [email protected] to provide us with further information to help improve our process.
Carol
The loan process was pretty easy, but I did not receive documentation that funds had been turned over to MeritAmerica until after I applied for the microinternship position. And when ai checked my app there were many learner activities about first day success, giving me the impression that I was chosen only to inform me that applications were no longer being accepted.
Reply from Ascent FundingSep 21, 2026
Carol, thank you for taking the time to review us. We believe that success is a two-way street, and are committed to continuously improving our loan process. We would appreciate hearing more about your experience. Please email [email protected] with more information concerning your application experience.
Halle
Dislike interest rate but easy to use
Reply from Ascent FundingSep 21, 2026
Thank you, Halle, for your honest feedback! We would like to know more about how we can improve our processes for you and other students. Please email us at [email protected] with more information to help us improve your experience! All the best!
Gideon
The Application process
Reply from Ascent FundingSep 29, 2026
Hi Gideon, thanks for your review. We would love to hear more about your experience so that we can use your feedback to deliver a better experience next time. You can reach out by emailing [email protected] with your concerns and any further suggestions you wish to share.
Celsi
I didn’t like how I qualified for a certain interest rate. Then when I went to accept the rate it was higher. Application was easy to fill out. Bummed I didn’t qualify for a lower interest rate. Like the way it break down what it means when choosing how to pay back the loan. We chose immediate repayment.
Reply from Ascent FundingMay 18, 2026
Thank you for taking the time to review us. We believe that success is a two-way street, and are committed to continuously improving our loan process. We would appreciate hearing more about your experience. Please email [email protected] with more information concerning your application experience.
Deadra
I dislike the amount given even though I’m grateful the disbursement when I was going through car break down is stressful
Reply from Ascent FundingApr 10, 2026
Hi Deadra! Thank you for sharing your feedback—we’re really sorry to hear about the stress you experienced during your car breakdown. We appreciate you taking the time to write a review!
