Excellent
Based on 5,295 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,295 approved reviews, newest moderated first
Greg O.
They overcharged me, and they set it up with recurring payments without my permission!
Reply from AskadoctorFeb 13, 2026
Hello Greg, We want to make this right. Please respond to the information request we sent through Trustpilot so we can help further. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
askadoctor.help C.
This is test
Taylor
It is a good service for medical questions that might be more difficult to answer or just look up online (ai is not always trustworthy) so its nice to get information from someone with a medical experience. I have two complaints, firstly, when you use the service it will say it costs $5 to answer the question you have, so you pay it, but what its actually doing is signing you up for a $45 subscription which is pretty shady and distasteful. My other complaint is the wait to for your question to be answered can be kinda long 10-30+min, so if its medial and an emergency just call a nurse hotline or 911.
Reply from AskadoctorFeb 13, 2026
Hello Taylor, Thank you for reaching out. I understand the confusion and appreciate you bringing this to our attention. Upon review, you enrolled in a monthly membership with a one-time join fee of $5 and a recurring monthly fee of $46. This covers your initial question and any additional questions during your active subscription. These details are clearly outlined on the Offer Details and payment pages, and all customers must review and agree to them before enrolling. I’m sorry to hear that you haven’t received a response from the Expert within your expected time frame. When a customer receives an unhelpful response, we suggest replying to the Expert and explaining why it wasn't helpful. The Expert will try to improve the answer, but if you're still not happy, you can ask the Expert to opt out and allow other Experts to respond. If there’s anything else we can do to improve your experience, don’t hesitate to let us know. Your satisfaction is very important to us, and we’re dedicated to providing you with the best support possible. Best regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962
askadoctor.help C.
Very valuable information. Dr.Basu answered my questions with concerns.
Damien G.
I got an honest answer about my dental bill and learned about the lies that western dental gave me thanks to this
segservices
The Dr was kind, listened and gave me clear information about what I might be dealing with. Most importantly, she told me my next step. which is common sense. I should have known but my mind isnt working as well as when I was young. I needed her grounded sharing of her knowledge and then her direction of what to do.
Shamarr
Very thorough with answering my questions. Patient and informative. Would recommend to everyone one.
askadoctor.help C.
Easy and efficient
