Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Andrew K.
I learned for myself the logical diagnostic process to diagnose this specific problem. This has been an issue for some time and is important to my work. I value the new ability to work thru issues myself in the future. Thank you.
Jeffrey O.
Expert was patient and knowledgeable. Solved my problem quickly and gave some advice I wasn't expecting.
JANE A.
I was given the easiest and least expensive option. If Matt the technician is ever in NC, drinks are on me
A L S.
Agent was patient, professional and provided easy to follow instructions. My problem was identified and several corrective measures were offered. This has been one of the most helpful contacts with tech support in a looooong time.
askanexpertonline.com C.
After I asked the right question,the technician connected me to the virtual form to fill out & a phone call to a live technician so I can complete any other questions needed answered. I just wish I could give a direct call to a live person rather than going through a chat bot 1st & without being billed for the assistance whether refundable or not.
customer
The following process by Centurylink was very helpful: - Timely response to customer - Clear and defined resolution process. - Process begins with in-person clarification of issue by live CL representative and customer (chat or phone). - Clear directions (oral and then written) on next steps
CAROL N.
They listened and then found the answer to my problem. I had tried for years to get this info and was told it did not exhist,and I knew it did, they just don't people to be able to fix it themselves.
A C.
Very knowledgeable and thorough answers given. Very helpful.
