Askanexpertonline.comReviews of askanexpertonline.com

It was a slow process. Both methods of installing the Printer/scanner had to be used. It was finally installed with the USB cord connected. After thinking about the problem that I had with getting Printer to work correctly, my internet provider has been the problem with Wi-Fi service & my getting onto the internet. This printer has been working fine for a year, until the past week or so.

A quick response and solved my question.

Thoroughly disreputable company. Somehow set up a subscription on the credit card of a senior citizen who does not use computers and would never know about or reach out to them. When I discovered what turned out to be the fifth monthly charge I attempted to contact the company on this person's behalf to cancel the subscription and find out how it was created they would do nothing unless I signed up the person for yet another subscription with the JustAnswer company in order to be connected by the intermediary answering the inquiry to a Computer Technician whom I had no need of rather than to a billing person who could stop the charges. So far no determinable way to find or reach an actual billing contact. FOLLOWUP: Upon my posting this JustAnswer (the website's parent company) replied asking for additional info and gave an actual e-mail to contact. I did e-mail them with specific details of the affected person, and they responded claiming they never enroll someone in a subscription unless the person "accepts their offer" of one and that there is an offer details page that explains the terms. In fact if there is one it is not available until after one is signed up; the only way to use this site remains having to take the subscription as part of the initial contact with them, one has no opportunity to review any terms and evaluate whether or not to take the subscription. After responding that this is a dishonest practice and that I would confirm my Trustpilot review and also advise the BBB and other consumer protection agencies of it a different respondent at the company offered to cancel and refund the subscription. We shall see if this proves to be true; I'm adding a star just for their responsible resolution in this case but unless it also results in an overhaul of their regular business practice my original opinion stands.

Quick and to the point answers Mike T and Pearl were exceptional

This web site has taken over my browsing experience. Anytime I open a browser, their page pops up taking over my laptop. They have imbedded an icon in the bottom right corner of my laptop which I cannot delete or render inoperative. THEN, when I finally get to speak to a representative who says their technician will help me, they are charging me to speak to the technician! This is one of the most egregious, invasive, intrusive, bully-like enterprises I have ever encountered ANYWHERE and they are so very, very smug with their abject abuse of the internet! I am filing reports with the Attorney General's office and the Better Business Bureau! Beware!

He fixed it.

Expert was really awesome with his knowledge and patience. I couldn't have been happier with his help. He tried everything possible to help.

His patience, understanding I was stressed, and his competence