Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Kathleen P.
This experience has been the best I have ever had on a website where I am looking for answers to my appliance problems. Matthew was very clear, took his time to explain the situation to me and walked me through the process of adjusting my appliance.
Ron P.
quick response. knowledgeable in the product
KathyR
We called GE twice yesterday and got literally no helpful answers. Today I tried the chat and ended up talking to Matthew Morrison, who told me exactly what we needed to do! Only downside was that when I tried to set up a service person to some here and work on the refrigerator was told there are none here. this was through calling the company, and did not allow me to talk to a real person, just left me with a 'find a person yourself'. Matthew had the answer and was great!
Nancy B.
A little difficult to understand but very helpful and fixed the issue.
Dawn S.
tech was very knowledgeable and after a deep dive into computer, he was able to set me up with new email site.
Rosanne
Took some time, it was complicated but we did it with Sam's help
John P.
attentive service and good ideas
NANCY
My problem was solved.
