Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
askanexpertonline.com C.
Completely hassle-free, and remarkably fast. My computer geek had installed the default Microsoft driver on my printer, which worked until it didn't. The printer went into deep sleep mode and I could not revive it. The tech quickly installed the Brothers driver which not only brought the printer back to life, but gave me all the printing options that I didn't know I had.
Sheila R.
Very nice and helpful I created a new email as suggested but my I Robot is still giving an error message but goes out to vacuum and mop. I think it is defective I need to talk to someone to find how to exchange it. I have only used it for about 3 weeks
Gary
I am 85. Carl was friendly, understanding, patient and knowledgeable. Problem solved! Thanks, Gary
askanexpertonline.com C.
very helpful. I just didn't like the cost
Reply from Askanexpertonline.comJan 18, 2026
Hello, We’re glad to hear that you find the website helpful. We would also like to clarify that JustAnswer has always been a paid question-and-answer website. If you have any questions about your account or membership, please feel free to reach out—we’re happy to help. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
askanexpertonline.com C.
He was very understanding and patient with this old folk - 83 yrs young. Nice young man. Give him a raise.
Martha M.
The technician had unbelievable patience with me. I can not believe I have my phone and it is activated! Great experience and so happy this is finally completed! I do not know about anyone else but I was lost without my phone. I have everything in there!
askanexpertonline.com C.
helped with my problem
Bryan N.
Overall it was a good experience although it was complicated by my own inexperience with your application logic. Once i was able to understand how your ask vs answer packages worked then we still needed to perform a complicated debug of the problem . Ultimately, we got there!
