Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
askanexpertonline.com C.
Brandon responded quickly. He offered several possible reasons for the problem, and possible solutions. They were helpful. Discovered it was not the o-ring, but a cracked top that is the problem. Waiting for the part from Apec. Hopefully that will solve the issue.
Earl H.
Cray was a great agent. Supportive, knowledgeable, helpful, patient... everything we all want in support staff. My only remaining issue was having to pay $5 by credit card prior to accessing your system. And then I still wasn't talking to Phillips. The form read the $5 was "refundable" but no info about how. As great as Cray was, that little rip off on the front end has left a bad taste regarding your service. Still...a happy customer!
Susan
Chris was very helpful and patient
askanexpertonline.com C.
The rep did not leave the problem with no resolution.
Brenda R.
Initially I was confused on the site I was on after paying the fee it sent me to a new site that asked the same questions and then wanted me to pay again I eventually found where I was supposed to be and got my answers
Nan A.
Mike was wonderful and very patient with me. He fixed my problem and took the time to teach me how to spot it next time.
askanexpertonline.com C.
It was fast an easy. However I am concerned that the information said I would be charge $5 minimum to talk to someone (which is fine), but when the payment window came up, it was for $53 and there was no other option. Waiting to see what happens with that. It was a 30 second conversation, which was helpful, but I don't like that it said 5, then offered 53 to continue.
Michael J F.
the number 1 was being very patience
