Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Nicolle A.
My dishwasher was not draining, but the technician asked a good question which was that did I have a new garbage disposal installed recently. Yes I did and there was a plug that was blocking the drainage from the dishwasher.
Rock G.
Matthew was very knowledgeable , very patient and we were able to accomplish the immediate task at hand with his help. We may need to buy some parts , but that would not be his problem. He got us as far as that diagnostic point. Thank you.
askanexpertonline.com C.
It helped resolve my problem . It was only supposed to be $5 .00 but I was charged $48.00 plus the 5.00 i was not very happy with that . I feel like I was scammed out of 48.00. So I will cancel my subscription.
askanexpertonline.com C.
found the fix in minutes!
Allan T.
Patience of agent.
Kathe C.
All questions were answered and problem fixed Kathe Cronin
askanexpertonline.com C.
Quick call back. Knowledgeable technician or mechanic
customer
Charged my credit card account for an annual fee although I cancelled the account 3 years ago! Gave me a 10 minute window to respond - 20 minutes later no response. Unable to talk with a live person.
Reply from Askanexpertonline.comOct 9, 2025
Hi [Name], Thank you for reaching out to JustAnswer. I apologize for any confusion, but you have contacted JustAnswer, a paid online question-and-answer service. We are not affiliated with any other company, like Backblaze. We do advertise on search engines like Google, and it’s possible that one of our ads appeared when you were searching the web for an answer. We do not claim to be free in any of our ads, on the site, or with any other company. You will need to contact them directly for further assistance. After reviewing your account, I see you agreed to a monthly membership with the following charges: a one-time join fee of $5 and a monthly membership fee of $48. This includes your first question and any additional questions during your membership. These terms are explained on the Offer Details page, which outlines the subscription and automatic charges. I understand you no longer wish to continue your membership. I’ve canceled it, and you won’t see any further charges. We’ve also initiated a refund for your payment. If there’s anything more we could do to enhance your satisfaction or address any unmet needs, we would greatly value your feedback. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
