Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
Anonymous C.
I had been bouncing between all kinds of “authorities”. Felt like a dog chasing my tail.I was getting so frustrated. Finally, one of them said to call him. I did immediately and he knew what he was talking about, explaining the problem clearly, and telling me what I needed to do. Thank God for him. I did what he said, and broke that merry go round cycle I was stuck on.
Chuck K.
The technician was helpful and friendly. He was very knowledgeable.
Badger
Dakota took time and patience to solve the problem
askanexpertonline.com C.
I left my review on the survey at the end of the call.
Sharon
Art my technician was fantastic! He was extremely knowledgeable, patient, kind and willing to keep working with me to solve my problem! As a retired executive, I would highly recommend giving him a bonus! He is an excellent face/voice to represent your company. His talent, technical knowledge and people skills are outstanding! As a result of Art’s communications with me, I will be a return customer. AND, I will sing his praises and recommend your organization to others!
askanexpertonline.com C.
Well to start with you said it was one dollar and you charged me 8 dollars then I look on my bank statement and you TOOK 73 dollar out of my account at the same time what for iam a pensioner and you people should be shot that is thief in my mine .you all should be ashamed of yourselves..I will tell everyone I know about your company.
Reply from Askanexpertonline.comSep 5, 2025
Hello, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
MARK Y.
TALKED ME THROUGH MANY POSSIBILITIES EVEN THOUGH IT BEGAN TO FEEL HOPELESS. EVENTUALLY SETTLED ON ONE POSSIBILITY AND SUSPECT IT WILL WORK OUT.
Vanda C.
The IT explained the root of the problem and gave me the steps to fix it. I understood the the cause and I could fix the problem fine. Thanks
