Excellent
Based on 7,256 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
7,256 approved reviews, newest moderated first
askanexpertonline.com C.
They have a person that is willing to help get the information for a customer.
Rose M.
Very understandable directions on how to troubleshoot
Marilyn H.
the phone number given didn't work! This service is a scam. I was told it was $1.00, then got billed $52.00. I was not told it was a membership and would be a recurring charge. This is for information that should have been free. They tried to charge me again in July, which was declined. I do not want a membership. I feel they are trying to take advantage of the elderly, with vision problems. I will not use this service again. I would not have used it at all had I known it was $52.00.
Reply from Askanexpertonline.comJul 23, 2025
Hello Marilyn, We're truly sorry to hear about this. We’ve requested more info through Trustpilot. Please reply there so we can investigate further. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
He was very thorough and Q.
He was quick and throughly adequate in giving directions to get what I needed for programing.
askanexpertonline.com C.
Joan was wonderful, patient and kind. She stayed with me the whole time until everything resolved.
HEATHER
Patience, knowledge and clear communication. However, I still do not know if the call will charge $5 to my credit card.
askanexpertonline.com C.
All is well. Two or three problems recently were solved with advice from Askanexpert. All is well.
D C.
Good all around
