Valarie
Askderm Online Skin Care
Good prices even better if you can catch a sale. Same products as offered by Dermatologists and Plastic Surgeons at better prices. Amazingly fast delivery.
Excellent
Based on 449 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.
askderm (askderm.com) has 449 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
449 approved reviews, newest moderated first
Valarie
Good prices even better if you can catch a sale. Same products as offered by Dermatologists and Plastic Surgeons at better prices. Amazingly fast delivery.
E. C.
Great products; great sales; great service; fast shipping.
Marilyn H.
I recently placed an online order with Ask Derm but, in my haste, requested the wrong product. During subsequent phone conversations with Courtney, my personal Account Representative, the matter was straightened out and the order was corrected in a polite, friendly, and reassuring manner. I have always found Ask Derm to be reliable and prompt in providing services. The only improvement I can suggest is that of initiating a live phone service for us West Coast Pacific Standard residents who find that your staff, working on Eastern Standard Time, are not always available in the Pacific afternoon time frame.
Customer
When I received my order, the outside packaging was fine, but the box to the Clarisonic brush was damaged, and the seal on the box was broken. It was obviously that way when it was sent out and did not occur during the shipping process. I contacted askderm.com and reported the problem and requested that they exchange my brush for one that was unopened and not damaged, but they refused saying they do not accept returns. However, the shipping was very fast.
Reply from askdermDec 4, 2014
Thank you for your review. We are very sorry that your package arrived to you in this manner. If the package was damaged in transit we would be more than happy to assist you with a return/exchange. Please contact one of our product specialists 1-800-393-3848.
Maggie L.
I found the Clarisonic Mia 2 for the best price on askder and received it at my door within a few days. Packaged well and item works perfectly. Couldn't ask for better service.
Reply from askdermDec 4, 2014
Thanks & Happy Holidays!
Jenn
Awesome website with reasonable pricing on great products! Ordered on a Friday evening and received my order that following Monday!
Reply from askdermDec 4, 2014
Thanks for shopping with us! Enjoy your Holiday Season.
Customer
I have made several purchases from askderm. I have never had a problem. The prices are fair (especially when there's a sale!!!) and the shipping is FAST! What more could you want?!?!
Reply from askdermDec 4, 2014
Thanks & Happy Holidays!
Cristina
I was so happy to receive my Clarisonic after only 3 days!
Reply from askdermDec 4, 2014
Thanks for your review & Happy Holidays!