Great
Based on 1,940 reviews
Audien Hearing4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market. START HEARING NOW VIEW SUPPORT MATERIAL
Audien Hearing (audienhearing.com) has 1,940 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
1,940 approved reviews, newest moderated first
Leo W E.
Prompt customer service !!
Reply from Audien HearingAug 30, 2024
HiLeo, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. Thank you for your continued support for Audien Hearing. Take Care!
Sarah S.
Everyone I have chatted with or text has been extremely helpful and kind, upon receiving my atom pro 2 , one of them doesn't charge or come on at all, the other one beeps Andis very noisy no matter what I try to do to set it , it will start beeping it is annoying, I like your product the people are terrific, I have been trying to get these sent back ,for you to fix or replace for days I get no response, please contact me ty
Reply from Audien HearingAug 28, 2024
Hi Sarah, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. You mentioned that you've been trying to get your hearing aids for a replacement but have not heard back from us. I checked with Customer Service and based on the ticket your Atom 2 hearing aid replacement was delivered to you on August 13th. Is this the one you are referring to? I sent you an email as well. I'll be waiting for your confirmation. Take Care,
long s H.
I received tha atom 2 pro. It made noise every 2 second no matter how I adjust the volume, environmental setting and changed different domes. After a week and half I called support and try to return for a refund but Mr. Alfares said he will send me the ION model for me to try and I am waiting for it Long S Hsu
Reply from Audien HearingAug 23, 2024
Hi Mr. Long, This is Carla from Audien Hearing. I'm part of a special team supporting Product Feedback and Customer Relationship. I saw your review and wanted to make sure you're taken care of. I can see that there's an open ticket with Customer Support regarding your concern and we have sent you a free upgrade for the ION. Is there something else we can do to make this a positive experience for you? Your experience is important to us. If you still require support or have questions, please reply let us know and we will prioritize your request. Take Care!
Carol C.
This company was a delight to work with from start to finish. The first device I ordered didn't work for me because of the size. I feel like Jean became my personal champion. She patiently offered me options and support. She was just an e-mail away. I highly recommend giving Audien a chance.
Reply from Audien HearingAug 23, 2024
Hi Carol, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. Thank you for your continued support for Audien Hearing. Take Care!
Jarilyn W.
I couldn’t be more happier from the minute I tried it on. It’s crystal clear with no noise around, and it fits perfectly behind my ear unnoticed by others, The charging box is compact and neat, I wear it all day long until shower time and bedtime. ( when I put it in the charging box) It’s become my routine now, even before my cellular phone at present. The ION hearing aids from Audien, along with their superb customer service team, are the best, I highly recommend them. To be honest, when I saw the ad on Facebook, I thought it was another scam, But after spending over thousands on my first hearing aids that didn’t work for me , I decided to give Audien a try plus, the price was so affordable. I have learned my lesson and will stick with Audien hearing aids to regain my confidence, no one has to repeat themselves to me anymore, and i don’t want my family and friends to get frustrated with me.
Reply from Audien HearingAug 20, 2024
Hi Jarilyn, We appreciate you taking time to send us your feedback❤️ Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids! Thank you for your continued support for Audien Hearing. Take Care,
Verajane F.
I am very pleased with my new hearing aids. I can hear and understand conversations better and the volume of the TV has been lowered!! Every question and concern has been answered quickly and has helped.
Reply from Audien HearingAug 19, 2024
Hi Verajane, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. Thank you for your continued support for Audien Hearing. Take Care!
Abdol
Very good company and excellent customer’s service, all three ladies that I spoke w/ them were helpful and so friendly
Reply from Audien HearingAug 19, 2024
Hi, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. Thank you for your continued support for Audien Hearing. Take Care!
Janice
Great company, takes care of all needs
Reply from Audien HearingAug 19, 2024
Hi Janice, We appreciate you taking time to send us your feedback. Your experience is important to us and we are thrilled to hear that you had a great experience with Audien hearing aids. Thank you for your continued support for Audien Hearing. Take Care!
