Juan Luis Z.
Good Experience!
Good Experience!

Great
Based on 312 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Automatic Door and Hardware (autodoorandhardware.com) has 312 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
312 approved reviews, newest moderated first
Juan Luis Z.
Good Experience!
Jeff L.
William J provided excellent service
Randy
Ordering was quick and easy!
Don
The retro fit kit worked great and was easy to install.
Adrian
Easy to find exactly what I needed.
Julie
Quick response that is helpful and informative. Great service!
Roger G.
Must be two guys working out of their Mom's garage. It took 7 business days for them to ship. No phone number listed on their web site, only an email address. Very poor service. If you need a part in a hurry, look somewhere else.
Reply from Automatic Door and HardwareJan 18, 2019
Hello Roger, I'm sorry you feel that way! Our records indicate that we contacted you on several occasions telling you the lead time due to the backorder of this item. However, we never received a response from you. You did choose the Free Shipping, which typically takes 7-10 Business Days. But we upgraded you for free to UPS Ground, so you could get the product sooner due to the backorder. I apologize that you were not able to receive our emails from your end. Thank you,
Roberto
Excellent customer service will definitely order again.