Reply from Automate My Cash FlowDec 3, 2024
Hello Samantha,Thank you for taking the time to share your thoughts. While we appreciate feedback, your review leaves out several critical facts, and we feel it's important to address them for clarity and transparency.As someone who worked closely with our organization, you were one of the most informed and trained individuals regarding the opportunities and inherent risks of operating on third-party platforms like Amazon. Our support team has consistently partnered with you to address concerns and deliver on the expectations we communicated from the outset.You were trained on the services we provided, fully aware of the challenges automation companies face within the Amazon ecosystem, and knowingly chose to continue promoting and selling stores. Why? Because we delivered results for our clients, as evidenced by the success you witnessed prior to purchasing your own dropshipping store.Here are the facts:
Your Own Store Purchase: You purchased your store months after selling stores and witnessing our performance firsthand. You took that step only after seeing that we were delivering on our promises.
Amazon’s Policy Change: Shortly after your store launched and began generating sales and profits, Amazon updated its terms to prohibit dropshipping as a business model. This policy shift affected hundreds of thousands of stores globally—not just our clients' stores. A simple online search will confirm this industry-wide impact.
Our Response to the Policy Change: We transitioned all dropshipping clients, including yourself, to a wholesale model at no additional cost—a significant effort to support our clients in an unexpected situation.
Your Continued Sales: Even after this transition, you continued to sell stores to dozens of clients while we worked tirelessly on appealing your store suspension. Appeals are determined solely by Amazon's Seller Support team, yet we continue to advocate for you despite your recent threats.
Communication of Risks: The potential risks of operating on a third-party platform like Amazon were clearly communicated at every step—during the sales process, pre-onboarding, onboarding, and beyond. These risks were also outlined in the contract you signed.
Our business model, like any in eCommerce, requires constant adaptation to platform changes. Despite challenges, we continue to operate hundreds of successful client stores. A suspension is not a reflection of our service but a known risk in this industry, which is why we offer solutions such as creating additional stores at no cost if such events occur. While we respect your right to share your perspective, we must clarify that this review is misleading. You were paid significant commissions for selling stores, and whether you fully disclosed the risks to your clients is your responsibility. Based on the feedback we've received, it appears that some clients were not made fully aware of these risks. We stand by the integrity of our company and remain committed to delivering transparent, effective service to all of our clients
Best regards,