Excellent
Based on 589 reviews
Automotive Equipment Specialists4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.
Automotive Equipment Specialists (automotiveequipmentspecialists.com) has 589 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
589 approved reviews, newest moderated first
Bryon
I am very happy with the service, fast delivery. The product so far has performed as described.
Reply from Automotive Equipment SpecialistsJun 3, 2020
Bryon, Great to hear you were happy with our service and delivery! We appreciate your business.
Juan B.
I bought a A/C machine and it was delivered on the that they promised very happy with them.
Reply from Automotive Equipment SpecialistsJun 1, 2020
Juan, Happy to hear that everything went smoothly and as planned. Thank you! We appreciate your business.
dcho
excellent product and great service from ordering to delivery
Reply from Automotive Equipment SpecialistsJun 1, 2020
Dcho, Glad to hear you had a great experience with us! We appreciate you doing business with us.
Willie G.
I ordered a car lift, some water had gotten through the packaging and rusted some parts they were replaced within 3 days, I just got it put together today and love it.
Reply from Automotive Equipment SpecialistsMay 26, 2020
Willie, Thank you for your business. I'm glad we could resolve your issue quickly. This was an unusual shipping occurrence and apologize for the inconvenience!
Tim M.
Customer support was more than I could have hoped for. They called to make sure that what i ordered was the correct item that I needed. Shipping was quick and packaged very well.
Reply from Automotive Equipment SpecialistsMay 26, 2020
Tim, Glad to hear you had a great experience with us! Thank you for your business.
Angel B.
Wow very fast delivery...looks amazing...haven’t tried it yet...Thank You!!!
Reply from Automotive Equipment SpecialistsMay 26, 2020
Angel, Thank you for the kind words! You're welcome. We appreciate your business.
steven L.
Advertising items that they do not have. Classic bate and switch.
Reply from Automotive Equipment SpecialistsMay 19, 2020
Steven, We apologize if you felt mislead, however there was no bate and switch. We do advertise the older models of the Robinair AC Machines on our website. This is because many customers are not familiar with the newer models due to their redesigned cabinets. While a customer may still add old models to their cart, it is noted in the description of the old models that there is either low stock and availability is subject to change, or that the model is no longer available, but that the customer will be receiving the newest version at no additional cost. Customers that opt for the newer models are receiving upgraded equipment. Newer Robinair models have an unmatched performance with 98.5% recovery, improved screen display, new cabinet design, and future expandability. Old Robinair AC Machines are no longer in production, and are more difficult to find unless buying a used model. We do not sell used or refurbished models. When you placed an online order with us for the old ROB-34788 model, we reached out to you via phone call to informed you that the ROB-34788 was no longer available. You were informed that you would be receiving the newer ROB-34788NI model at no additional cost. It was explained that the newer models function the same apart from being more efficient and have a redesigned cabinet. Just as we do with every customer, we called to ensure that this would be alright with you. When you decided that you would rather continue searching for the older ROB-34788, we cancelled your online order with us. The authorization on your card was cancelled, and your credit card was never charged. We believe in customer service which is reflected in our 5 star reviews on Trustpilot. Our 1 star reviews are far and in-between. We wish you luck on your future purchase despite it not working out.
Ken H.
Ordered on Monday, delivered to Iowa by Friday; excellent service, great price. The Tuxedo lift looks like it is very well built. Thank You !!
Reply from Automotive Equipment SpecialistsMay 18, 2020
Ken, Great to hear you like your Tuxedo lift so far. Thank you for your business!
