Excellent
Based on 509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
Jake M.
Great experience shipping my car, and very easy on the wallet. I had great communication from the driver as he got close to my location, and the dealership where I bought the car said the same thing. My order is 215770 and my contact was Jessie. Thank you again!
Buckle68
Ive used Direct Express a few times, they are ALWAYS on the money, no issues. This time one wouldnt start before pickup, for a very fair price, driver worked hard and creatively to get the vehicle loaded and unloaded in a no-start condition. I HIGHLY RECOMMEND !! Two thumbs way up! Sincerely, Gregory Reed
Lynn P.
I had a very positive experience with Direct Express Auto Transport from start to finish. I was hesitant about choosing a transport company to ship my car and was wary of being overcharged for the service. However, a friend had recommended Direct Express to me and I found them to be highly professional, reliable, and friendly. Their prices are fair and I did not feel like they were pushing me to upgrade for an expedited service that I personally did not need. Dina patiently explained the process and answered all of my questions over the phone, and I appreciated the email communication letting me know the status of the shipment. My car arrived safely and in the same condition as it was picked up— it even got to me a day earlier than estimated. Definitely recommend Direct Express!
Jim F.
ransport Tahoe from NC to Calif. Drivers contacted us for pick-up on time and delivered the vehicle in California 1 day earlier than promised. Very professional service! Drivers' are very courteous and thorough with their forms and condition reports.
Stan M.
Effortless signup after request for quote...Their quote was less,plus my Miata dealer recommended them. The car was picked up and San Francisco... HUGE truck on those city streets,but the drivers managed.. They were very cheery and even fun! That was Tuesday .On SATURDAY they were in Gloucester Mass where I live...FOUR DAYS COAST TO COAST... That is amazing! They didn't even count the money,still cheery,I LOVE those guys (One Stop Trucking)
Zaghloul M.
Excellent service they shipped my car within 3 days only I didn’t expect that I was very happy thank you so much
Kim
# 214070 Jessie Thank you for doing a great job with my car transport. Very fast & reliable. This is my 3rd time using them & no complaints! Very satisfied with their service.
Jason M.
a great company i would recommend this company to everyone
