Excellent
Based on 509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
509 approved reviews, newest moderated first
Robert
I was offered a very good price that ended up needing to be slightly adjusted. The price was still the best quote I had received. Once the car was picked up delivery was very fast. Communication was very good. Thank you
Joyce
I've used this company 3 times and would use it again for my next move :)
Laurie
This is the second time I have used Direct Express Auto Transport to move a car from Massachusetts to Florida. The experience was excellent from the very fist to very last interaction with this compay. The transport order was assigned in a timely manner and my car was even picked up earlier than anticipated which was very convenient. The driver, Roger, was informative about the expected timeline, provided an anticipated arrival time and updated me as he got closer to the delivery date/time. Roger was courteous and professional. I felt very comfortable knowing my car would be in his care for this long trip. Car arrived on time and in perfect condition. I will use Direct Express Auto Transport again and recommend to family and friends. An exceptional experience all around.
Harold
Driver was courteous and professional, delivery was next day from NC to CT, car was in perfect shape. Will use them again.
Venkat C.
it is excellent service and I would always recommend to use this service for your future move
Joe D.
I recently shipped my sedan from CA to PA. This was the first time I had done any vehicle shipping and was a bit nervous. From the first phone conversation to the door to door delivery of the vehicle, Direct Transport made it all very easy. I was pleased with the process, the price and the customer service I received. They hooked me up with a driver within minutes of the phone call who let me know the schedule for pickup and delivery. They even delivered early right to my father's door. I would definitely use them again. I researched prices and other companys and they were definitely competitive. Thanks
Maureen A.
I was very impressed with the whole setup and pick up of my vehicle, and delivery within a week. They made it very easy-- from Jessie on the phone to Alex with the driving. I would recommend them to all of my friends.
Pascal
I use Direct Express Auto Transport on a regular basis and they offer a great service. I used the Rush Service and it was quiet quick. Can only recommend them.
